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Does anyone have lldp working with windows 10 and the zoom client? looking for the zoom client to detect the switchport/mac-address to help comply with the new e911 regulation. I know that the mac machines need a LLDP helper agent.
Thanks!
I bulk added many users via csv. A bunch of them are in the wrong time zone. I'd rather not have to edit them individually. I could use the API but that's way above the scope of this project.
Is this Yealink model compatible or is there a workaround to make it so?
If not does anyone recommend a suitable wireless conference phone?
Newbie. When using desktop client to call a cel (non smart phone) or analog landline phone number I get voice alert; "Sorry. The requested service is not available in your calling plan." How do I use DT client to call cel or analog numbers? Can Zoom Phone service receive cel and analog calls?
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My call queue members are receiving queue calls while they are on video calls. Is this expected behavior? Do they need to manually remove themselves from the queue when they have a video call? We have the queue policy set to a rotating distribution, so if they miss a call due to being on a video call, nobody else has a chance to answer the call. I have the config set to disallow receiving call queue calls while taking a call. EDITED: I actually put myself in the queue today, and it does not ring through, but it does send me calls while I'm on a video call, that then are just missed and go to our auto-attendant. (My call isn't interrupted with ringing, but after my call is over I see that I've missed 3 calls from the queue.) Since it's in a rotating distribution, nobody else has the opportunity to pick up those calls while I'm in my meeting. Again, is this expected behavior, therefore I will need to remember to remove myself from the queue when I am on a video call?
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Hello, I just went live with Zoom phone and am having an issue. When I call out or from ext. to ext in the office I get an error of poor Network connection and no audio. Then about 10 sec. later I get audio. This only happens in office. VPN to PSTN or VPN to VPN is fine. Any Ideas? Thanks
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We have a user that wants to download call logs for her team but not access all other call logs; only from her team. A call queue should work for her but she wants each person on her team to have their own individual phone numbers? What's the best solution here? Thanks
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I need to forward to an external number and an extension. Normally I would use ,,, between the number and the extension but it the admin interface does not allow for commas. Any idea how to accomplish this?
We are converting to Zoom using Polycom phones. We were trying to use the save a line feature. When we save the contact it shows on the display and works but the next morning it is gone. Has anyone experienced this and how can we fix it. Thanks for the help!
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I just upgraded to zoom pro united and established ability to use zoom phone to make private calls. However, zoom was only able to give me a new number. I spoke with the phone team at zoom and they told me I would need to go to verizon. Verizon told me only zoom is able to do this. Zoom is able to port my verizon number onto zoom. but then I would lose that number with verizon. has anyone tried to have the same number with verizon and zoom once you have already had a verizon number? thanks for the help!
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