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Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!
Maybe a dumb question, but does the Zoom certified desk phone connect to the PC only, or does it also require a ethernet plug in? I can't get an IP address from my phone, so it won't provision. When I connected it right to the router (in my basement) it connected fine. Thanks for advice!
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Hello, We are having a really annoying issue with Zoom Phone. When we are in a Zoom Meeting, if we have an incoming Zoom Phone call it take the precedence over the already active Zoom Meeting. It actually automatically answer the phone call instead of just ringing, cut the audio on Meeting and connect us to the incoming Zoom Phone call. We have to stop the phone call then manually re-enable the audio on the meeting side. This is really painful for us. Is it a known bug?
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we are testing zoom phone to replace our pbx. We have a list of frequently dialed numbers that our staff uses, and we have a few die-hard phone users. Is there a way to get those numbers into the desk phone? I have tried external contacts but it seems that it is not supported on the phone. by the way, our phone is Poly VVX400. Thanks in advance.
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Hi All
Does anybody know if it is possible to disable voicemail for a call queue within Zoom? So the call just disconnects after playing an automated message
Thanks
Hi All Is there a way when opening the zoom APP to have only phone options and disable the meeting options? My organization exclusively wants to use zoom as a VOIP system and not for any meetings. So want to remove the below from the app... Any ideas great appreciated
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Hello all, We have two small businesses running from home and are moving those lines to Zoom Phone. We purchased an extra phone number license for routing personal calls coming to the house, via an auto receptionist. Is that going to be a problem? Zoom says Phone is for "business use only" so I don't want to run into some kind of issue down the road. Many thanks.
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Soon we will switch over to the Zoom phone and I am testing this now for our company. But it seems like I have run into a problem. We will use both the (iOs) app and the windows client but it seems like there is no way to set "Do not disturb" for only the (iOs) app. Is there a way to disable receiving calls/meetings on our mobile devices whilst still receiving them on the windows client? Because now I receive a lot of notifications on my phone while I am not working.
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Hello I need help. My IT is not around today and I need to update our business hours, so my phone operators can continue to answer phones. Where do I find this? thx
Hi there, I realize a common area phone itself cannot have voicemail. I'd like the main receptionist to route to the CAP when '1' is pressed. However, if there's no answer, is there any work-around to route the caller directly to the receptionist's voicemail, rather than make them route back to the receptionist extension and (hence) through the IVR menu again? Much appreciated.
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