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Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

support and setup

I signed up with zoom unlimited last week and have yet to get my "setup" call and am trying to get this started so I can use the new number.  anyone know how to reach an actual support PERSON?

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Zoom Phone Option

Hi,

 

I can't seem to download the calls I had as for today only. Not sure what settings I need to change or alter. Help!

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Dial in details

Hi, my meeting invite is showing dial in details for cities in the US.  How do I get dial in number for Australia so participants can dial in?

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Looking for donated working zoom desk phones

Are you getting rid of your old working desk zoom phone equipment (Audiocode/Cisco/Poly/Yealink)? Hello, we are a community center Universidad Popular in the southwest side of Chicago just switching over to zoom phone, in order to get our building sy... Show more

Are you getting rid of your old working desk zoom phone equipment (Audiocode/Cisco/Poly/Yealink)?

 

Hello, we are a community center Universidad Popular in the southwest side of Chicago just switching over to zoom phone, in order to get our building system up and running through zoom phone we are looking for anyone willing to donate their old working desk (Zoom Phone Certified Hardware) zoom phones. 

 

Please contact us at donate@universidadpopular.us if you can assist.


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Disable - After hours extension dialing

I had heard that Zoom was going to disable the ability to dial an extension after hours.  Currently callers can dial extensions during the after hours IVR prompt.

 

Thanks

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Daylight Savings Time

Where do I setup DST for the phone system.  We are GMT-6 but the phone system chose GMT-5 since that's our current time zone because of DST.  In Nov we go back to GMT-6.  Is this automatic?

 

Thanks

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Mute incoming ringtone

Zoom...Please allow us to abiliuty to Mute incoming ringer while in meeting and calls. Would still like to see popup if possible. Its very disctracting to have ringing in headphones while in conversation. Another improvement would be to just mute rin... Show more

Zoom...Please allow us to abiliuty to Mute incoming ringer while in meeting and calls. Would still like to see popup if possible.  Its very disctracting to have ringing in headphones while in conversation.  Another improvement would be to just mute ring in headphone and make a different speaker the active ringer.

 


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queue managers

Hi, I am Admin for our system, but i want to give some power users the ability to temporarily set a voice message on the IVR and set queues off line. How to realize that?

 

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Resolved! Can android go edition use zoom meeting?

Hello, everyone

 

My sister want to buy tablet for her son to online study and she asked me like topic.

So anyone know it can use or not and tablet is Lenovo Tab M7 (3rd Gen)

RAM 2GB / ROM 32GB / display size 7" 600 x 1024)

 

thank you

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yealink t5 not provisioning

Hello,I followed this article to a T and still am not able to provision. I even tried doing the 101 on the phone itself, it asks to provision now when I do that, and nothing. Any ideas? https://support.zoom.us/hc/en-us/articles/360001298963-Yealink-a... Show more

Hello,

I followed this article to a T and still am not able to provision. I even tried doing the 101 on the phone itself, it asks to provision now when I do that, and nothing. Any ideas?

 

https://support.zoom.us/hc/en-us/articles/360001298963-Yealink-assisted-provisioning-guide


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