Hello, I am a Zoom pro subscriber and am looking for an answer to  seemingly edge case issue.

I would like to MFA enable an executive user's account to properly secure it, but if I do, then I would always need to reach out to them when setting up meetings for them. If I am the holder of the 2FA codes, then they would need to reach out to me when they have personal meetings that I do not set up for them. This executive is not always available and travels often but still needs access to Zoom. 

Is there a built-in solution for this. 

I’ve been having intermittent issues with scheduled meeting times changing in Zoom.

For example, a meeting will be scheduled for 9:00 am PST. It all looks fine when I schedule it. But when I go back into Zoom on a later date, that same meeting time will show as scheduled at 12:00 pm PST.

I thought it was changing because of my personal time zone (EST), but that’s not exactly it because it still says 12:00 pm PST (not 12:00 pm EST). The account is set to the correct PST time zone.

I’ve never had a problem with anyone joining the meetings but I do try to go in and adjust the times just in case (which adds more work).

Has anyone seen this?

Good day.

I hope all is well.

I am hoping you can shed some light on what might be going wrong when extracting an attendance register from Zoom.

When I look at the attendance register, I end up with just a name e.g. Ashley, but I might have 3 Ashleys who have registered for an event. This makes it extremely difficult when having to mark people as ‘attended’ and to allocate that the person attended was the attendee from a specific company. Is there anything I can do differently, other than telling people to join using full name and surname in order to identify them?

Your input would be appreciated.

I have a problem with my personal meeting ID. My students join the meeting with a password. However, 2 people out of 90 users cannot join - wrong password information. I wanted to change or remove this password, but it is locked. Can I change or remo...

I have a problem with videos that are embedded in PowerPoint slides.  I set up the session with Screen Share/Advanced/Portion of Screen, and it all works fine until I show a video.  After the video is finished, Zoom drops “Portion of Screen” and on each of the next two slides I need to “Hide Presenter View” and then “Show Presenter View” to get back to Portion of Screen, which, of course, disrupts the presentation.  Is there a solution to this?

Hi

Remote Control has simply disappeared from the share menu. I have uninstalled Zoom and reinstalled it but the Remote Control icon has still not returned. Can someone please let me know how I can fix this because it is essential that I have this Remote Control ability for my business.

I have seen another community post with the same issue and the person said they were sent a CleanZoom file to clean Zoom and then reinstall it. If this is a legitimate file please provide it to those of us who are having this problem.

All I can think of is that one of my automatic updates has changed things.

Thanks