I have a basic account and use Zoom just fine. I have a new laptop and I can go to the web browser to use my account - but I can't seem to find out how to make the ICON appear on my new laptop's desktop. I tried search. Zoom is not listed in the start menu. If I can find it - I want to "right click" and PIN to the tool bar or pin to the start menu. How can I find the ap icon?

Hello! I recently recorded a meeting with 3 speakers that was 1 hour 48 mins long. I got the video, the combined audio, and two of the speakers' audio in perfect condition, but one single speaker's audio downloaded at 3 hours 37 mins long and hugely distorted. Is there a way to retrieve this one track and redownload? 

Thanks!

I want my project to duplicate my laptop and my second monitor to show video participants. 

The problem is my laptop (Thinkpad E14 Gen 2 Intel) only has 1 HDMI port which is already used by the projector. 

What "adaptor" or device do I need to connect my laptop and second monitor so that they can work as dual monitors? 

Some told me to get HDMI Splitter but I found out that a splitter only duplicates does not extend. 

Thank you. 

We plan to upgrade from Zoom Pro to Zoom Business. I have a few questions about the process.

1. Will existing scheduled meetings be impacted? ie will the URL change for the meetings? 

2. Will our Zoom Pro users automatically get a notification that they have been upgraded? Just wondering if I need to notify them first or if I can do this once we've done the upgrade.

Any other "gotchas" I should be worried especially regarding the impact on end users.

I use zoom application in my iphone12pro max with IOS 16

my zoom application is up to date ,  when I use and try to share my iphone screen on zoom
no annotate tools pop up to use it  but  if share photo , file in google drive it will appear  annotate tools

please hlep.

Exactly what is being "processed"when a recorded meeting is being "converted"? In all my recorded meetings, the images (jpg, png, etc. are all far too dark. How can their lighting be adjusted without having to download and improve them using external software? I need to keep my videos in the cloud and share them with links.

Our entire company Pro account was switched to basic this morning. We have fully paid for the licenses and are getting no response from Zoom despite several calls today and emails. Is anyone else having this issue? If so, how can I get through to someone to fix it?!