Some students see a black screen when screen sharing
Hello, I am an online teacher, and since the beginning of the school year, some students are seeing a black screen when I share my screen. I am using Zoom 5.16.6 on Windows 11 with a Lenovo laptop (not sure what indentifying Lenovo info to include). I used the Zoom standard troubleshooting, where it says to look at program settings under Manage 3D settings and to click on the cpthost.exe file, but it isn't there. My kids can't see what I'm teaching about and are being impacted by this. Please help.
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