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What are Zoom Events?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform. Explore the Zoom Community's Recent Activity below to join the Events conversation and connect with other members. If you're still looking for support, browse our Zoom Events support articles or start a new discussion below!

Recent Activity

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Hello, Please help me I am using zoom events and I want to do a seminar. I changed my setting to “ you don’t register your email address and your name” But when I try to join to the test seminar I need to put my email address and my name. I disabled ... Show more

Hello, Please help me I am using zoom events and I want to do a seminar. I changed my setting to “ you don’t register your email address and your name” But when I try to join to the test seminar I need to put my email address and my name. I disabled the settings but it do not work. Is there a way to that you do have to put your email address and the name when you’re joining to the zoom event? As I said I already disabled my setting to no email no name. Can somebody please help me out I can’t do the zoom events🥹


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Registration Has Ended message

Hi everyone!I want to customize a "Registration has ended" message for audience members attempting to register for our event after the registration window has closed. Any suggestions? And does anyone know what the default message/display is?Thanks! Show more

Hi everyone!

I want to customize a "Registration has ended" message for audience members attempting to register for our event after the registration window has closed. Any suggestions? And does anyone know what the default message/display is?

Thanks!


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etiquette de nom

bonjour, comment faire pour réduire la taille du texte des étiquettes de nom lors des webinaires. et faire en sorte que l'étiquette ne s'affiche pas en permanence? merci

 

Problem while sharing screen

When sharing the screen, when launching a .ppt presentation, gray/black bands appear similar to rectangles that float on the screen and cannot be removed. What could be the cause?

Resolved! Error code: " !An error was encountered when processing your request " after Sessions CSV upload

This is a Zoom Events problem. Yesterday I tried to upload a file with 79 Sessions in it to the Event Content -> Sessions area. I immediately received the error: ! An error was encountered when processing your request Now whenever I go to the Session... Show more

This is a Zoom Events problem. Yesterday I tried to upload a file with 79 Sessions in it to the Event Content -> Sessions area. I immediately received the error: ! An error was encountered when processing your request 

 

Now whenever I go to the Sessions area I continue to get this error message along with a spinning cursor. I see no Sessions and there is not even a button to add Sessions manually.

 

It's been over 8 hours. I've tried logging out and logging back into Zoom. I tried clearing browser cache. I tried a different browser. No help.

 

Has anyone else experienced this and how did they resolve it?

 

I have a ticket open with Zoom but have had no response yet.

 

I'm in dire straits as my event will start in less than a week and I have over 100 paid registrants.

 


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reply-icon Latest Reply - 

Sessions or events?

I want to host a 4 day virtual event. There will only be 1 session at a time. I also want to create a lobby where participants can network. Even in different breakoutrooms with different topics. I want the attendees to only register once for the 4 da... Show more

I want to host a 4 day virtual event. There will only be 1 session at a time. 
I also want to create a lobby where participants can network. Even in different breakoutrooms with different topics. 

I want the attendees to only register once for the 4 days. 
I also want to create VIP tickets, these attendees get an extra session. 

Can I do this with sessions or do I need events? 

I believe I only need events when I have multible sessions at the same time over multible days/


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When I Record A Zoom Meeting The Timer Is Not Displayed-Please Assist

When I Record A Zoom Meeting The Timer Is Not Displayed-Please Assist

reply-icon Latest Reply - 

Unable to track Zoom Tracking Source field value to Zapier Trigger

Hello, I'm seeing an issue bringing the Tracking Source Name or Tracking Source URL into the Zoom trigger, though it is showing my test source on the Zoom side. Any ideas as to how we can get the tracked source logged in Zoom to flow thru to Zapier? ... Show more

Hello,

 

I'm seeing an issue bringing the Tracking Source Name or Tracking Source URL into the Zoom trigger, though it is showing my test source on the Zoom side. Any ideas as to how we can get the tracked source logged in Zoom to flow thru to Zapier? It looks like Zapier acknowledges that it is a value, it's just not populating.

 

Thank you!


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Zoom Tracking Source Field value not getting passed to Zapier

Hello, I'm seeing an issue bringing the Tracking Source Name or Tracking Source URL into the Zoom trigger in Zapier, though it is showing my test source on the Zoom side. Any ideas as to how we can get the tracked source logged in Zoom to flow thru t... Show more

Hello,

 

I'm seeing an issue bringing the Tracking Source Name or Tracking Source URL into the Zoom trigger in Zapier, though it is showing my test source on the Zoom side.

 

Any ideas as to how we can get the tracked source logged in Zoom to flow thru to Zapier? It looks like Zapier acknowledges that it is a value, it's just not populating

 

Thank you!.


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Webinar Attendee Leaving Early but Still Marked as Present in Attendee Report

Hi everyone!  I’m trying to understand how Zoom Webinar attendee reports handle participants who leave a session early, particularly in a case where an attendee exits before the session officially ends but still appears as “present” for the full ses... Show more

Hi everyone! 👋

 

I’m trying to understand how Zoom Webinar attendee reports handle participants who leave a session early, particularly in a case where an attendee exits before the session officially ends but still appears as “present” for the full session duration—plus an extra five minutes past the scheduled end time.

 

Scenario Details:

  • The attendee joined the webinar using their browser (not the Zoom desktop app).
  • They left just as the first breakout session was about to begin.
  • They exited the session by closing their browser window rather than clicking “Leave Webinar.”
  • However, the attendee report recorded them as present for the entire session duration, plus an additional five minutes beyond the scheduled end time.
  • Additionally, the report includes a one-minute entry that I don’t understand.

 

Data from the Attendee Report:

 

  • Join Time: 10:30 AM
  • Leave Time: 12:05 PM (even though the session was scheduled to end at 12:00 PM)
  • Duration: 95 minutes (appears to count the entire session, not actual time spent)
  • Breakout Session Interaction: Attendee exited right as breakouts began.
  • Unexpected Entry: Another record shows a one-minute attendance entry at 10:40 AM - 10:41 AM, which seems unusual.

 

Questions:

 

  • 1. Is this expected behavior when someone closes their browser window instead of clicking “Leave Webinar”?
  • 2. Does the browser-based experience impact how attendance is tracked differently than the Zoom desktop app?
  • 3. Could this be related to how Zoom handles inactive attendees (e.g., not detecting a browser window closure as an official exit)?
  • 4. Why would the report show an attendee as present past the scheduled end time?
  • 5. What could explain the one-minute entry at 10:40 AM - 10:41 AM? Is this related to a reconnection, or is it a known issue in reporting?
  • 6. Is there a way to ensure attendee reports reflect actual participation time rather than defaulting to the session’s full duration?
  • 7. Does the attendee report provide any way to tell if an attendee was in a breakout session versus the main room?

 

Any insights or explanations on how Zoom tracks attendance in these cases would be greatly appreciated.

 

Thanks in advance!


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