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Zoom Events Expo Livestream

CA1969
Newcomer
Newcomer

We have been running events in the expo for a couple of years now, where exhibitors are using the live stream option to showcase to attendees that their expo booth is alive and ready to join.  In the last few events, attendees who leave that expo booth, but then return at a later time do not see the livestream again - they only see the "space is active" logo.  In contrast an attendee that sits in the booth will continue to see the livestream.  Turning off the live stream and reactivating it will refresh for anyone in the booth, but again the same problem will arise if an attendee leaves and then rejoins the booth it will just show the "space is active" logo.

 

This was not a problem prior to a month ago, so trying to understand if a setting has changed with a release?

1 REPLY 1

ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

hi @CA1969 ,

There has been a lot of work on the hubs and events layouts. If you could screen capture an example of this happening, i will take it back to engineering to look at.
all the best

John