Zoom Events
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What are Zoom Events?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform. Explore the Zoom Community's Recent Activity below to join the Events conversation and connect with other members. If you're still looking for support, browse our Zoom Events support articles or start a new discussion below!

Recent Activity

Issues with Breakout Rooms in Zoom Events

I am writing to seek help with issue I am facing with breakout rooms in Zoom Events.Despite creating the event, setting up the breakout rooms, and pre-assigning attendees to their respective rooms prior to the start of the session, the automatic move... Show more

I am writing to seek help with issue I am facing with breakout rooms in Zoom Events.

Despite creating the event, setting up the breakout rooms, and pre-assigning attendees to their respective rooms prior to the start of the session, the automatic movement of participants into their pre-assigned breakout rooms does not occur once the meeting starts.

Specifically, when I select the option to automatically move all assigned participants into their breakout rooms, nothing happens, and the attendees remain in the main session. The only workaround I have found is to manually move each participant, which is time-consuming and impractical for larger events.

Here are the steps I have followed:

  1. Created the event in Zoom Events.
  2. Set up breakout rooms and assigned participants to each room before the session started.
  3. Initiated the meeting and opened breakout rooms with the option to automatically move assigned participants into their rooms.

Thank you in advance for your help.


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.ics file not saving in primary Outlook calendar

After receiving an event invitation via email and clicking the link to download the .ics file for Outlook, a separate calendar titled "untitled" is automatically created. Could Zoom modify this behavior? This issue can be resolved globally by simply ... Show more

After receiving an event invitation via email and clicking the link to download the .ics file for Outlook, a separate calendar titled "untitled" is automatically created. Could Zoom modify this behavior? This issue can be resolved globally by simply updating the code on Zoom’s end. By changing the line METHOD:PUBLISH to METHOD:REQUEST in the .ics file, this would fix the problem for many users.


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How exactly do I "re-authenicate" the Zoom Events for Hubspot integration?

I received the email a few days ago telling me I needed to re-authenticate by Feb 1st Maybe I am being an idiot, but I don't know what I am supposed to do in order to complete this task? I have gone to the Zoom Events for Hubspot app in the Zoom App ... Show more

I received the email a few days ago telling me I needed to re-authenticate by Feb 1st

 

Maybe I am being an idiot, but I don't know what I am supposed to do in order to complete this task?

 

I have gone to the Zoom Events for Hubspot app in the Zoom App Marketplace, but then what do I do?

 

There are images relating to adding the email addresses, but that's step 2.


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Registration Form Fields to Show in Email Notifications (More than just name and email)

How can I get the zoom meeting registration emails that are sent to me as the host of the meeting to include all of the information I request on the registration form? I have Questions & Comments as optional and I'd like to see that information in th... Show more

How can I get the zoom meeting registration emails that are sent to me as the host of the meeting to include all of the information I request on the registration form?

 

I have Questions & Comments as optional and I'd like to see that information in the emails that send to me whenever someone registers.

 

How can I do this?


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Zoom events/sessions/Event hub

I'm testing Events/hub with a full meeting single session. THe default email event reminder notification (one week, one day, one hour) is set up. My attendees are not receiving the one day before notification, but are getting the 1 hour before notifi... Show more

I'm testing Events/hub with a full meeting single session. THe default email event reminder notification (one week, one day, one hour) is set up. My attendees are not receiving the one day before notification, but are getting the 1 hour before notification. The one week before in this case is not relevant. 

 

I did a test, making it 24 hours and 48 hours before, and it just missed the 48 hour target notification. 

 

What is going on? The notifications are pretty important. I have multiple testers, including myself, and the experience is across the board. Thanks!


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Zoom & FB Live

I have had a zoom pro account for 4 years. Up until last Fall, I was able to go FB Live to a private group page, however that changed. I am not able to do so. Suggestions would be appreciated.

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Screensharing as Background Issues

Has anyone come across this: Our alt. host for the last year have been able to screenshare/share slides as their background. But now when they go in the option is grayed out in the advanced options. - updated accounts- all listed as alt host on event... Show more

Has anyone come across this:

 

Our alt. host for the last year have been able to screenshare/share slides as their background. But now when they go in the option is grayed out in the advanced options.

 

- updated accounts

- all listed as alt host on events

- and one is even a licensed user in our hub

 

 

 


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How to set up a zoom session

Hi! I have upgraded my plan to include zoom sessions for a given number of attendees. I am in zoom events and I have added all of my business and billing information (setting up registration payments through stripe), but how do I start creating my ev... Show more

Hi!

 

I have upgraded my plan to include zoom sessions for a given number of attendees. I am in zoom events and I have added all of my business and billing information (setting up registration payments through stripe), but how do I start creating my event?

 

Thanks!


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Custom Domain links in Zoom Events/Session generate SSL Handshake error

If you have a CUSTOM DOMAIN set up for your Zoom Events/Sessions license (see this), please check to see if it is working. Zoom engineers are troubleshooting a ticket I've entered about this error which causes ALL of my user-facing event pages (Hubs ... Show more

If you have a CUSTOM DOMAIN set up for your Zoom Events/Sessions license (see this), please check to see if it is working.

 

Zoom engineers are troubleshooting a ticket I've entered about this error which causes ALL of my user-facing event pages (Hubs and session landing pages) to generate this error:

Ray_Harwood_0-1733417631528.png

See this Zoom Clips for how this affected a client event announced on LinkedIn:

https://us02web.zoom.us/clips/share/A2F3MRYxd3A5NEs3SVRpQ2Z5TG9Fa2xoZ1Z3AQ 

 

Please post a reply here if you are experiencing this issue.


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Live Streaming to LinkedIn

I attempted to Live stream a LI Live event yesterday. Everything set up correctly and I hit the go live button...but there was quite a significant lag between what I was saying and when it was broadcast, meaning I ended up speaking over myself or lea... Show more

I attempted to Live stream a LI Live event yesterday. Everything set up correctly and I hit the go live button...but there was quite a significant lag between what I was saying and when it was broadcast, meaning I ended up speaking over myself or leaving big gaps while I waited for the sentence to finish. Does anyone know why this was happening and how I fix it? I had to end the live event and reschedule as a result. 


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