If you have a CUSTOM DOMAIN set up for your Zoom Events/Sessions license (see this), please check to see if it is working.

Zoom engineers are troubleshooting a ticket I've entered about this error which causes ALL of my user-facing event pages (Hubs and session landing pages) to generate this error:

See this Zoom Clips for how this affected a client event announced on LinkedIn:

https://us02web.zoom.us/clips/share/A2F3MRYxd3A5NEs3SVRpQ2Z5TG9Fa2xoZ1Z3AQ 

Please post a reply here if you are experiencing this issue.

I attempted to Live stream a LI Live event yesterday. Everything set up correctly and I hit the go live button...but there was quite a significant lag between what I was saying and when it was broadcast, meaning I ended up speaking over myself or leaving big gaps while I waited for the sentence to finish. Does anyone know why this was happening and how I fix it? I had to end the live event and reschedule as a result. 

Dear Zoom Team and Community,

I am writing to suggest an enhancement for the dial-in system to better support multiple languages. I recommend implementing 3-digit numeric codes for each language, based on the T9 keypad mapping of the language names. This would address the issue of duplicate codes and simplify the process for users to dial into meetings in their preferred language.

Proposed Solution:

Each language would be assigned a unique 3-digit numeric code, derived from the first three letters of the language’s name, following the T9 keypad mapping. For example:

• English (EN) → 364 (E → 3, N → 6, G → 4)
• Spanish (ES) → 772 (S → 7, P → 7, A → 2)
• French (FR) → 373 (F → 3, R → 7, E → 3)
• German (DE) → 437 (G → 4, E → 3, R → 7)

In cases of duplicates (e.g., Spanish and Arabic both map to 772), appending an additional digit would ensure uniqueness:

• Spanish (ES) → 772
• Arabic (AR) → 773 (adjusted)

Additionally, it would be helpful if Zoom could leverage the existing audio channels for translation options within meetings to handle language support. This would provide a more seamless experience and eliminate the need for dial-in participants to remember different numeric codes for each language.

Please let me know if there is a better solution for this, as we need this feature as soon as possible.

Best regards,
Alberto

We recently hosted a training on Zoom that we typically record. None of our usually hosts ended up recording, but we heard the pop up that it was being recorded and we all assumed it was one of us. It wasn't, but we would love to have the recording. Is there a way to find out who recorded it, so we can get the recording from them? We'd like to upload it to our YouTube Channel, as we usually do with all of our trainings. 

We have a large event this coming Thursday where we anticipate 1,500 attendees. It is all simulive. When testing and viewing on the web client, we have been experiencing very significant issues with the video and audio. The video lags, the audio gets out of sync, we get low bandwidth or unstable network prompts. This is a very important event, and a lot of our attendees will be joining via the web client as opposed to the app for various reasons, despite our communications that the app is best for optimal viewing. Has anybody else experienced any sort of issue or has anybody raised anything to Zoom? We can't be the only ones experiencing this. We've tried literally everything. We were up until 3 a.m. today playing around with files types, tweaking any potential setting that we think could be causing the hang-up. We just tested 10 different sessions with 10 different file types, so have tested this extensively with every type of video file setting and session formats (even a live event that's screen sharing the file). We don't know what else to do and are afraid we are going to have 1,000 angry attendees on Thursday.