We recently hosted a training on Zoom that we typically record. None of our usually hosts ended up recording, but we heard the pop up that it was being recorded and we all assumed it was one of us. It wasn't, but we would love to have the recording. Is there a way to find out who recorded it, so we can get the recording from them? We'd like to upload it to our YouTube Channel, as we usually do with all of our trainings. 

We have a large event this coming Thursday where we anticipate 1,500 attendees. It is all simulive. When testing and viewing on the web client, we have been experiencing very significant issues with the video and audio. The video lags, the audio gets out of sync, we get low bandwidth or unstable network prompts. This is a very important event, and a lot of our attendees will be joining via the web client as opposed to the app for various reasons, despite our communications that the app is best for optimal viewing. Has anybody else experienced any sort of issue or has anybody raised anything to Zoom? We can't be the only ones experiencing this. We've tried literally everything. We were up until 3 a.m. today playing around with files types, tweaking any potential setting that we think could be causing the hang-up. We just tested 10 different sessions with 10 different file types, so have tested this extensively with every type of video file setting and session formats (even a live event that's screen sharing the file). We don't know what else to do and are afraid we are going to have 1,000 angry attendees on Thursday.

Hello,

Curious to see if anybody else faces this issue. Whenever I create a meeting with a randomly generated room, the moment somebody else accepts the outlook invite zoom deletes the meeting and I need to recover it from my trash can to put it back on my calendar. Would really appreciate any insight on this!

Thanks.

Dear All, 

Today I wanted to add LinkedIn as a live stream option but I have nowhere to enter the link and code because when I click on the additional live stream services besides Facebook etc., automatically my Instagram is activated. I remember that it took ne forever to arrange this last year but now I need to remove this option. Does anybody know how to remove Insta and then connect LinkedIn? Just unklicking and clicking again the button "Benutzerdefinierter Live Streaming Service" (custom live streaming) does not work. 

Thank you in advance!

Kristina

I have used "Record active speaker with shared screen" several times before to record online sessions where I teach a class using slides and where my picture is visible on the screen next to the slides. After the upgrade to Zoom workplace was installed this is no longer working. The recordings now only shows the slides, not my picture/the active speaker.

Under "My recordings" the recorded file is still named "Shared screen with speaker view" but the speaker view is not there, only the slides. In addition to choosing "Record active speaker with shared screen" under Cloud recording settings, I also set the settings in zoom to record "speaker view" and "shared screen" and 

the two other recorded files show what they are supposed to, but not the "shared screen with speaker view". I should also mention that Zoom has crashed several times today when I have tried to record after the download of the upgrade. 

When a meeting is started the participates are able to hear the speaker and videos played by sharing on the laptop. When we play the songs/music from the laptop the participates are unable to hear it. Our meetings are live and we have people in the room as well as the participates in the Zoom meeting. We would like the participates to be able to hear the music/songs during the meeting. How can this be achieved?