cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Sound

pcassidy1964
Newcomer
Newcomer

‎2022-09-24 12:40 PM

Hello,

For some reason I have video, but no sound. Any suggestions?

0 Likes
1 REPLY 1

ccameron
Community Champion | Employee
Community Champion | Employee

‎2022-09-26 07:50 AM

@pcassidy1964,

 

The video below is a great first place to start. It will walk you through how to configure your audio settings for meetings.

https://www.youtube.com/watch?v=ugda61PyFIo

If you're still having trouble, I'd recommend going over the troubleshooting steps seen in the support article below:
https://support.zoom.us/hc/en-us/articles/7302459648397-Troubleshooting-audio-issues

 

If this answers your question, please accept as solution.

0 Likes