Zoom Events and Webinars
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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Bounce List Check

I stopped receiving zoom links temporarily because my e-mail storage was full... Now that has been resolved but I believe my e-mail is on the "Bounce list" as I am still not getting the Zoom invite links. Because I have a free user account, I can't c... Show more

I stopped receiving zoom links temporarily because my e-mail storage was full...  Now that has been resolved but I believe my e-mail is on the "Bounce list" as I am still not getting the Zoom invite links.  Because I have a free user account, I can't connect to customer support to have this resolved.  I've been considering upgrading my account to a paid one but if I can't receive e-mails from Zoom then I'm not prepared to pay for something that might not work.  I tried submitting a ticket as well but I received an immediate notification that my ticket was closed.  If someone could please help that would be greatly appreciated!


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Does ZoomWebinar allow sharing of login with a non-paying attendee when using Eventbrite to collect?

If I'm using Eventbrite's integration with Zoom to collect Webinar registration fees, and someone tries to share their login details with another person, it sounds like Zoom recognizes this and has the other person register to attend, but has the non... Show more

If I'm using Eventbrite's integration with Zoom to collect Webinar registration fees, and someone tries to share their login details with another person, it sounds like Zoom recognizes this and has the other person register to attend, but has the non-registered attendee register with Zoom - not - Eventbrite. Doesn't that allow someone to attend the event for free since Zoom is not collecting the attendee fee?


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Downloading registration report

Hi

 

I recently just subscribed to a webinar for one month to test it and it has expired. Please is there a way I can still have access to download the attendees report is I renew or can Zoom assist in getting this information fromtheir backend.

 

thanks 

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About Webinar practice run

 

How many practice run I can get?

If I want to do 2 practice runs is it possible?

 

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Creating a paid Webinar with a coupon

I want to create a paid webinar but have it free for some participants.  Is that possible? Maybe have a coupon that I can send to selected participants.

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Communicating with registrants vs preregistrants

We have set up a mini-conference in Zoom Events (as meetings rather than webinars). We created an MS Form to collect names of people interested in attending. We then imported the records (750+) as pre-registrants and sent them the invitation to regis... Show more

We have set up a mini-conference in Zoom Events (as meetings rather than webinars). We created an MS Form to collect names of people interested in attending. We then imported the records (750+) as pre-registrants and sent them the invitation to register. When I filter for Registrants, there are zero. I can sort between "preregister invited" and "preregistered," but I can't export these as different types of registrants. Only 135 of the 750 emails resulted in actual pre-registrants, so we're concerned that the invitations went to spam and want to resend the invitation.  Is there a way to only resend this message to those who have not preregistered yet? 

 

Also, will the 24-hour reminder email go to the preregistrants? It's saying that it will be sent to registrants, but as mentioned above, the system shows zero registrants because we preregistered our list. Thank you for your help!!!


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Get token issue

Hello, I am trying to get token for OAuth method. Here are my param in postman: POST https://zoom.us/oauth/tokenclient_id secret_id grant_type account:read:admin But getting an error status 400 bad request{ "reason": "unsupported grant type", "error"... Show more

Hello,

 

   I am trying to get token for OAuth method. Here are my param in postman:

 

POST  https://zoom.us/oauth/token

client_id   <my id>

secret_id <my secret>

grant_type  account:read:admin

 

But getting an error status 400 bad request

{
    "reason""unsupported grant type",
    "error""unsupported_grant_type"
}
 
my question is what is the correct format for grant_type?
 
See all the scope i selected from the Zoom Admin.
 
Thanks,
-John

 


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Recordings not being converted, recordings stopping during meeting, told not enough storage space

I've had this happen multiple times in the past week where my recording stops in the middle of a meeting, or after a meeting has finished, it will not convert and I get a message saying there is not enough storage space. I store locally and I am cert... Show more

I've had this happen multiple times in the past week where my recording stops in the middle of a meeting, or after a meeting has finished, it will not convert and I get a message saying there is not enough storage space. I store locally and I am certain I have enough space. In fact, I recently moved several recording files to backup drive. I have tried manually double clicking on the unconverted files and continue to get the same message stating there is not enough disk space.


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Saving the Q&A in Zoom Events

Hi,We're holding a conference using Zoom Events and are unable to save the Q&As. How can we do this in Zoom Events? The last Zoom conference we held in 2021 was using the webinars, and when sessions were recorded, so were the Q&As. Not so with Events... Show more

Hi,

We're holding a conference using Zoom Events and are unable to save the Q&As. How can we do this in Zoom Events?

 

The last Zoom conference we held in 2021 was using the webinars, and when sessions were recorded, so were the Q&As. Not so with Events.

 

Please help! Thanks!


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Particpants could not join a meeting from the lobby in a zoom event

Hi there, 

 

I ran a zoom event this morning and my participants made it to the lobby but they could not enter the event. The 3 speakers managed to get in but none of the participants could join. 

 

Did I do something wrong in the setup

 

thanks

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