Zoom Events and Webinars
cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

Vote now

What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Downloading registration report

Hi

 

I recently just subscribed to a webinar for one month to test it and it has expired. Please is there a way I can still have access to download the attendees report is I renew or can Zoom assist in getting this information fromtheir backend.

 

thanks 

reply-icon Latest Reply - 

About Webinar practice run

 

How many practice run I can get?

If I want to do 2 practice runs is it possible?

 

reply-icon Latest Reply - 

Creating a paid Webinar with a coupon

I want to create a paid webinar but have it free for some participants.  Is that possible? Maybe have a coupon that I can send to selected participants.

reply-icon Latest Reply - 

Communicating with registrants vs preregistrants

We have set up a mini-conference in Zoom Events (as meetings rather than webinars). We created an MS Form to collect names of people interested in attending. We then imported the records (750+) as pre-registrants and sent them the invitation to regis... Show more

We have set up a mini-conference in Zoom Events (as meetings rather than webinars). We created an MS Form to collect names of people interested in attending. We then imported the records (750+) as pre-registrants and sent them the invitation to register. When I filter for Registrants, there are zero. I can sort between "preregister invited" and "preregistered," but I can't export these as different types of registrants. Only 135 of the 750 emails resulted in actual pre-registrants, so we're concerned that the invitations went to spam and want to resend the invitation.  Is there a way to only resend this message to those who have not preregistered yet? 

 

Also, will the 24-hour reminder email go to the preregistrants? It's saying that it will be sent to registrants, but as mentioned above, the system shows zero registrants because we preregistered our list. Thank you for your help!!!


Show less

reply-icon Latest Reply - 

Get token issue

Hello, I am trying to get token for OAuth method. Here are my param in postman: POST https://zoom.us/oauth/tokenclient_id secret_id grant_type account:read:admin But getting an error status 400 bad request{ "reason": "unsupported grant type", "error"... Show more

Hello,

 

   I am trying to get token for OAuth method. Here are my param in postman:

 

POST  https://zoom.us/oauth/token

client_id   <my id>

secret_id <my secret>

grant_type  account:read:admin

 

But getting an error status 400 bad request

{
    "reason""unsupported grant type",
    "error""unsupported_grant_type"
}
 
my question is what is the correct format for grant_type?
 
See all the scope i selected from the Zoom Admin.
 
Thanks,
-John

 


Show less

reply-icon Latest Reply - 

Recordings not being converted, recordings stopping during meeting, told not enough storage space

I've had this happen multiple times in the past week where my recording stops in the middle of a meeting, or after a meeting has finished, it will not convert and I get a message saying there is not enough storage space. I store locally and I am cert... Show more

I've had this happen multiple times in the past week where my recording stops in the middle of a meeting, or after a meeting has finished, it will not convert and I get a message saying there is not enough storage space. I store locally and I am certain I have enough space. In fact, I recently moved several recording files to backup drive. I have tried manually double clicking on the unconverted files and continue to get the same message stating there is not enough disk space.


Show less

reply-icon Latest Reply - 

Saving the Q&A in Zoom Events

Hi,We're holding a conference using Zoom Events and are unable to save the Q&As. How can we do this in Zoom Events? The last Zoom conference we held in 2021 was using the webinars, and when sessions were recorded, so were the Q&As. Not so with Events... Show more

Hi,

We're holding a conference using Zoom Events and are unable to save the Q&As. How can we do this in Zoom Events?

 

The last Zoom conference we held in 2021 was using the webinars, and when sessions were recorded, so were the Q&As. Not so with Events.

 

Please help! Thanks!


Show less

reply-icon Latest Reply - 

Particpants could not join a meeting from the lobby in a zoom event

Hi there, 

 

I ran a zoom event this morning and my participants made it to the lobby but they could not enter the event. The 3 speakers managed to get in but none of the participants could join. 

 

Did I do something wrong in the setup

 

thanks

reply-icon Latest Reply - 

Device type

This is such a great idea. But it is very difficult to navigate. Using your phone, you can't act as host, so you have to register for your own event and then it doesn't show you how many tickets you've sold or who is attending your event. It has a ci... Show more

This is such a great idea.  But it is very difficult to navigate.  Using your phone, you can't act as host, so you have to register for your own event and then it doesn't show you how many tickets you've sold or who is attending your event.  It has a circular verification where you have to continually log in and then it asks you to log in again.  

 

I'm using a secondary email to host the event that is specific to the event and then zoom sends me into a circular verification process and I end up resetting my passcode over and over again.


I wish I had just sent out a zoom link under my regular account.  

 

 


Show less