Zoom AI Companion
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What is Zoom AI Companion?

Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration. Explore the Zoom Community's Recent Activity below to join the AI Companion conversation and connect with other members. If you're still looking for support, browse our Zoom AI Companion support articles or start a new discussion below!

Recent Activity

Meeting Summary with AI Companion in Spain

I cannot get the Meeting Summary with AI Companion feature to enable. I am in Spain. Is this simply not an option or am I doing something wrong?

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Resolved! AI Companion tool not showing in Whiteboard

I'm using a Zoom Pro account, and although I can enable and use the other AI Companion tools, the AI Companion button does not appear when I'm working in a whiteboard. I've tried following the Support Center steps to enable it, but when I go to Accou... Show more

I'm using a Zoom Pro account, and although I can enable and use the other AI Companion tools, the AI Companion button does not appear when I'm working in a whiteboard. I've tried following the Support Center steps to enable it, but when I go to Account Management > Account Settings > AI Companion, there is no Whiteboard area. I only see Meeting, Recording, Team Chat, and Mail & Calendar. 

 

Has anyone else experienced this? Any suggestions on what might be going wrong here? Thanks!


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Do I need to enable settings on Zoom to use Zoom's AI companion?

https://support.zoom.us/hc/en-us/articles/16269138857229#h_01H9H953JKNXPKHZME709A7B8N We are currently recording Zoom locally. In this case, I checked the support site. It states that cloud recording data and audio transcripts are required to use sma... Show more

https://support.zoom.us/hc/en-us/articles/16269138857229#h_01H9H953JKNXPKHZME709A7B8N

 

We are currently recording Zoom locally. In this case, I checked the support site. It states that cloud recording data and audio transcripts are required to use smart recording. Do you understand that smart recording cannot be used in this case?

 

Also, in the case of the local storage type, the audio transcript is temporarily saved on the Zoom side, but is the mechanism the same as the recorded content on Zoom?

 

Finally, is it correct that 'Content used to provide the service' is recognized as being discarded after the AI ​​is generated?

 


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Can activate AI companion

Hi,

I am the account owner.
I am trying to activate AI companion but is says it is locked by Admin.

Since I am the only account holder how do I activate this?

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言語について

Zoom AI コンパニオンは、日本語にも対応していますか?

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Team Chat Thread Summary with AI Companion!

We’re not sure there’s much spookier than a double or triple-digit notification number in Zoom Team Chat 🫣

 

Luckily, AI Companion can help you catch up with the click of a button! 

 

By
Community Moderator | Employee

Share the Zoom AI Companion Love 💙✨

Have you tried Zoom’s new virtual assistant, Zoom AI Companion


Check out what these users have to say about it 👇🏽

 

AI Testimonials.jpgAI Testimonials (2).jpgAI Testimonials (3).jpgAI Testimonials (1).jpg

 

What do you like most about Zoom AI Companion? Share in the replies below ✏️

By
Community Moderator | Employee

Zoom AI's Meeting Summary With Timestamps

Is there anyway of turning on the AI Meeting summary and include Timestamps?

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Enabling Zoom AI Companion for a few users to test

I am attempting to test the Zoom AI companion feature before rolling out the function to all users in my environment. The issue is that I am using an admin account and I attempt to allow only a few users but it says Locked by Admin even though I unlo... Show more

I am attempting to test the Zoom AI companion feature before rolling out the function to all users in my environment.

 

The issue is that I am using an admin account and I attempt to allow only a few users but it says Locked by Admin even though I unlocked the feature. Ultimately, my goal is to have a few users enabled to test the features. 2023-10-17 11_30_54-Window.png

 

Here are the sequence of events that I have tried: 

  • Logged in as admin
  • Toggled the Zoom AI Companion feature on
  • Logged out
  • Logged in as a regular user
  • Go to Account Settings

Please assist as I have tried following the instructions on the Tiered settings page but none of that has helped. 

 

 

 


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Zoom AI companion

I am trying to find the answers to couple of questions regarding AI companion that I read from the following article - https://support.zoom.us/hc/en-us/articles/16269138857229-How-Zoom-IQ-free-trial-features-handle-your-data- 1. How long does Zoom st... Show more

I am trying to find the answers to couple of questions regarding AI companion that I read from the following article - https://support.zoom.us/hc/en-us/articles/16269138857229-How-Zoom-IQ-free-trial-features-handle-your-data-

 

1. How long does Zoom store audio transcripts for non-recorded meetings that are stored temporarily in order for Zoom to provide the service and support to customers?

 

2. When temporary transcripts are generated how long are they stored for and how do we know when they are deleted?

 

3. Are the temporary transcripts/audio transcripts only stored in the US data centers, if not what are the other locations where they are stored?

 

4. What other data used/created by AI companion does Zoom temporarily store?

 

5. How do we confirm that any data temporarily retained by 3rd parties is destroyed and what data are they retaining?


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