Zoom AI Companion
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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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What is Zoom AI Companion?

Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration. Explore the Zoom Community's Recent Activity below to join the AI Companion conversation and connect with other members. If you're still looking for support, browse our Zoom AI Companion support articles or start a new discussion below!

Recent Activity

Resolved! opting out of auto-enabling AI companion

I recently got an email from zoom saying this:Starting 09/13/2024, we will remove one of those steps by auto-enabling AI Companion on your behalf, making this a one-step process where as a meeting host, you will still need to manually turn on AI Comp... Show more

I recently got an email from zoom saying this:

Starting 09/13/2024, we will remove one of those steps by auto-enabling AI Companion on your behalf, making this a one-step process where as a meeting host, you will still need to manually turn on AI Companion features in meetings.

Prior to 09/12/2024, you can opt out of Zoom automatically enabling AI Companion features to keep your current account setting as default off. 

 

I have disabled all AI Companion features in the admin setting, but I cannot find anything that allows me to opt out of the auto-enabling and the link in the email isn't helpful.


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By
Explorer
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reply-icon Latest Reply - 

Receiving SOME Meeting Summaries after my Zoom meetings but not ALL

Is there a reason why I am receiving meeting summaries after some of my meetings but not all of them? These are all meetings that I scheduled and I have my settings set up to receive emailed summaries after every meeting. Is it possible for the meeti... Show more

Is there a reason why I am receiving meeting summaries after some of my meetings but not all of them? These are all meetings that I scheduled and I have my settings set up to receive emailed summaries after every meeting. Is it possible for the meeting attendee to turn this option off on their end, which is blocking the summary from being generated?? 


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By
Newcomer
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AI Companion Summaries for non-hosts

Is there a way for me to designate a single person, other than myself, to receive the summaries of meetings I host? I need to be the host of all my meetings but I want a single co-worker to get the summaries as well without me having to forward them ... Show more

Is there a way for me to designate a single person, other than myself, to receive the summaries of meetings I host?

 

I need to be the host of all my meetings but I want a single co-worker to get the summaries as well without me having to forward them on every single time.


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Newcomer
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Which Zoom Pro plan with AI is best for a student/researcher personal use?

I read the new features notes, whiteboard and docs.Which Zoom Pro plan is best for a student/researcher personal use? I was trying whiteboard and docs in app. I did not use the functions a lot while I attending the Zoom meeting/seminars. How can we m... Show more

I read the new features notes, whiteboard and docs.

Which Zoom Pro plan is best for a student/researcher personal use?

 

I was trying whiteboard and docs in app. I did not use the functions a lot while I attending the Zoom meeting/seminars. 

How can we make use of the new AI functions?

Do you have some teaching materials or links?

Many thanks.


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By
Newcomer
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reply-icon Latest Reply - 

AI Companion Meeting Summaries Blocked

When attempting to retrieve meeting summaries, I am met with a red blocked circle and the meeting summaries are light in color versus black in the meeting summary section.

 

What is causing this and how can I retrieve the summary?

By
Newcomer
This thread is read-only

AI

I hate the AI Fireflies or whatever they are called. My clients don't like the intrusive nature of the AI addition. How do I get rid of it? There is no customer support to call, and the chatbot approach does not work. Please email me some simple dire... Show more

I hate the AI Fireflies or whatever they are called. My clients don't like the intrusive nature of the AI addition. How do I get rid of it? There is no customer support to call, and the chatbot approach does not work. 

 

Please email me some simple directions on how to get rid of it, and when you have an update, don't include it in the update. 

 

***********


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Audiosettings

Hi,I mainly use the Zoom meetings for my sports lessons. This means I talk and give advices and the music is playing and also important for my students. I don`t find the right audio settings for this composion. My voice is heard clearly but the music... Show more

Hi,

I mainly use the Zoom meetings for my sports lessons. This means I talk and give advices and the music is playing and also important for my students. I don`t find the right audio settings for this composion. 

My voice is heard clearly but the music is very silent or even not hearable. Has someone an idea how I can put the audio settings to solve this problem?

I am really sad about this problem so thank you very much in advance if you can help me


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Summary AI Question

I have the AI companion turned on in my settings. I want to receive a summary after I record in Zoom. When I finish a recording I'm provided an "audio transcription" but not the summary. When I don't record in Zoom it sends me a summary of the conver... Show more

I have the AI companion turned on in my settings.  I want to receive a summary after I record in Zoom.  When I finish a recording I'm provided an "audio transcription" but not the summary.  When I don't record in Zoom it sends me a summary of the conversation.

 

Does any know how to have a summary of the recordings?  Is that possible to do versus the audio transcription?


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reply-icon Latest Reply - 

Zoom AI Companion - Supported Countries List

From https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058013 it was mentioned that "Use of Meeting Summary with AI Companion is not available in all countries.". Does this pertain to the regional/country support or it pertains to th... Show more

From https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058013 it was mentioned that "Use of Meeting Summary with AI Companion is not available in all countries.". Does this pertain to the regional/country support or it pertains to the supported languages as you mentioned? If the former, is there an official list of supported countries (or non-supported countries)?


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By
Newcomer
This thread is read-only

Assistance Needed to Activate AI Companion Features on Zoom Pro Account

Dear all,I hope you are doing well. I am writing to ask how to activate the Smart Recording and Meeting Summary features with AI Companion on my Zoom Pro account. These features, which include recording highlights, summaries, smart chapters, next ste... Show more

Dear all,

I hope you are doing well. I am writing to ask how to activate the Smart Recording and Meeting Summary features with AI Companion on my Zoom Pro account. These features, which include recording highlights, summaries, smart chapters, next steps, a meeting coach, and post-meeting summaries, would greatly enhance my ability to manage and review meetings effectively. How could you convert the audio recorded to text and make it a summary?

I have already watched tutorials on YouTube, such as those available at this link, and am eager to try these features on my Zoom Pro account. However, I noticed that the admin currently locks these features. Please guide me on unlocking and enabling these features so I can start using them.

Thank you for your support and assistance.

Best regards,


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By
Newcomer
This thread is read-only