Zoom AI Companion
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What is Zoom AI Companion?

Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration. Explore the Zoom Community's Recent Activity below to join the AI Companion conversation and connect with other members. If you're still looking for support, browse our Zoom AI Companion support articles or start a new discussion below!

Recent Activity

AI Meeting Summary

I received a meeting summary following a meeting, but hadn't activated the AI Companion. How did that happen? 

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Deleting a Meeting Summary

Hello, I turned on Meeting Summary to have notes for someone who was not at a meeting, and I forgot to tell remaining participants until later in our meeting. Someone is concerned about potentially sensitive information, and would like it deleted. Ca... Show more

Hello, I turned on Meeting Summary to have notes for someone who was not at a meeting, and I forgot to tell remaining participants until later in our meeting. Someone is concerned about potentially sensitive information, and would like it deleted. Can you help me with this? Thank you.


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Ai on Paid Account

I have a pro account and on my admin I have follwed and took this step: https://support.zoom.us/hc/en-us/articles/19011861649165#h_01H9H14D22KSBC1V40RR3A4TAJ Log in to and update your Zoom client: Go to your Zoom client and make sure you’re logged in... Show more

I have a pro account and on my admin I have follwed and took this step: 

https://support.zoom.us/hc/en-us/articles/19011861649165#h_01H9H14D22KSBC1V40RR3A4TAJ

 

  1. Log in to and update your Zoom client: Go to your Zoom client and make sure you’re logged in. Also check to make sure your client is updated (minimum version 5.16.0 required). >> Done 

  2. Go to your web portal account settings (click “Settings” in the left panel) and look for the AI Companion tab. For features that have user-level settings, you’ll be able to turn each capability on and off.  >> I do not see this option? Anything I can do?

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Unable to run Zoom from the desktop icono

Yesterday night when I wanted to run Zoom I tried it clicking the icon on the desktop ( as usual) but since then I haven´t been able to run Zoom again. I have unistall and install Zoom several times but it doesn´t run either.What can you tell me abou... Show more

Yesterday night when I wanted to run Zoom I tried it clicking the icon on the desktop ( as usual) but since then I haven´t been able to run Zoom again. I have unistall and install Zoom several times but it doesn´t run either.

What can you tell me about it. (12-10-2023)


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Resolved! Hide Meeting Summary notification?

Has anyone found a way to hide the pop up that provides notification to everyone on a call that Meeting Summary is turned on?

 

I understand why this may not be possible, but I would like to know if it is/.

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How do you update to the most recent version of Zoom?

How do you update to the most recent version of Zoom?  The Screen changed and there is no option for updates anymore.

 

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Resolved! Is the AI Companion always listening?

Hello,

I am part of an IT team that is very big on security and privacy. What was questioned was, let's say Admin approves of the AI Companion, if the host does not enable the features during a meeting is the Companion still listening? 

 

 

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Zoom AI used on a Recorded Meeting

I have recorded a meeting today.  How do I use Zoom AI to generate a summary of the recorded meeting?

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Resolved! AI Companion 508 Compliance

Zoom has a VPAT but looks like the last update was March 31, 2023 and this AI companion as I am understanding came out after that. I want to make sure - is the AI companion 508 compliant? Does having a VPAT completed mean all features of Zoom are 508... Show more

Zoom has a VPAT but looks like the last update was March 31, 2023 and this AI companion as I am understanding came out after that. I want to make sure - is the AI companion 508 compliant? Does having a VPAT completed mean all features of Zoom are 508 compliant?


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Zoom AI Companion's Meeting and Chat Summary features are now available for healthcare and higher ed

We’re thrilled to announce that select features of Zoom’s AI Companion are available for healthcare and higher education!Now you can spend more time focusing on engagement and less time on administrative tasks when you use meeting and chat thread sum... Show more

We’re thrilled to announce that select features of Zoom’s AI Companion are available for healthcare and higher education!

Now you can spend more time focusing on engagement and less time on administrative tasks when you use meeting and chat thread summary - and the best part? AI Companion is included in your paid plan for no extra charge.

Read more about AI Companion in our latest blog post - and stay tuned for updates on when the remaining AI Companion features (outside of meeting and chat summary) will be available!


*Eligibility requirements apply and must be signed into our latest BAA with users over the age of 18. Please reach out with specific questions 


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