Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn more
Keep your Zoom app up to date to access the latest features.
Download Center Download the Zoom app
Download hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual Backgrounds
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion
Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration. Explore the Zoom Community's Recent Activity below to join the AI Companion conversation and connect with other members. If you're still looking for support, browse our Zoom AI Companion support articles or start a new discussion below!
Hi, I couldn't find an answer for this already so I apologize if this has already been asked and resolved. I just used Meeting Summary with AI Companion for the first time, and the email of the summary that was sent to my participants spooked them out. They have insisted that I delete the summary, which I am fine with doing. However, I cannot figure out how to access the summaries, much less delete them. I tried to follow the instructions given here under "How to manage meeting summaries" (https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058013&fbclid=IwZXh0bgNhZW0CMTAAAR1uwQ3MfKnTsXreA4CSEyhvgJdaaVQyrggsKg5Ih_-9Nya-a2e40NFu_iY_aem_oiiiS9CHMk1y_mYM00Styg), but the instructions are outdated. I navigated to the "AI Companion" page under Settings (https://us06web.zoom.us/profile/setting?tab=aicompanion) but I cannot access any of the AI Companion settings. They are all grayed out and say "Locked by admin." I click on the little V. icon for more information and got a message that says "This feature is only available with version 5.14.2 or later," but I am running version 5.17.11. Who is this "admin" that is locking these settings, and how can I unlock them? I signed up for the pro account this evening for myself only. I am not affiliated with any work or school organization. And I would like to delete this meeting summary ASAP.
Show less
有料プランに加入し、Zoom AI Companionを利用する方法を教えてください。 日本語以外わからないので日本語でお願いします。
Hello All. I recently activated the Zoom AI Companion. However I only received a report for a Zoom meeting that I scheduled. And the report was fantastic! Most of my appointments we route students to enter the Zoom meeting via my Personal Meeting Room. So far the AI Companion has not generated a report for any meeting that is held in my Personal Meeting Room. Is there a set up structure to allow for this to happen?
Show less
Our whole team (on a Business/Business Plus/Enterprise Plan) is having issues with the Meeting Summary not being generated. Out of 4 meetings in a day, 1 or 2 may be missing the summary, even though they are hosted by the same person from the same account. There does not seem to be a pattern (as in, it's not always the first meeting, nor always the last or at particular times) but it's extremely frustrating. I've submitted a support ticket, but has anyone else experienced this? It has been happening to more team members in the last couple of days.
Show less
If I enable Meeting Summary with AI Companion, how can I also enable Smart Recording with AI Companion at the same time? I love the meeting summaries, but I also want to access the full transcript (With the Smart Recording features) but I can't find a way to do that, I can only pick one or the other. Any ideas?
Show less
Good afternoon, at my company we are having problems with the Zoom Workplace app after its last update.
The app freezes completely, unable to do anything
I created a Zoom app and followed all the necessary procedures. However, whenever I create a meeting for a user, it always prompts for permissions. Even after granting all the permissions, it still shows the prompt every time. How can I avoid this scenario?
Show less
In our Zoom settings, we have AI summary set to "Only me (meeting host) and meeting invitees in our organization". When I look at my meeting invite both in Zoom and in Outlook, this person is not on the invite list (nor should they be). There is a chance, however, that they were invited to the meeting at one point in time as a one off - would that cause it? This is a reoccurring, scheduled meeting. I don't know what else to check so am looking for ideas on how this is happening.
Show less
For a recurring meeting, I am the meeting host and I have an alternative host. For today's meeting, I was unable to join, so my alternative host lead the meeting. They recorded and clicked on the "Start Summary" button. After the meeting, I received the recording via email, but I have not received the "Meeting Summary with AI Companion" email (I checked my settings and the summary is set to only send it to me). The summary is not showing up in my list of Meeting Summaries on my Zoom web portal either. Where can I find the Meeting Summary if it's not emailed or in my Meeting Summaries list? Does "Meeting Summary with AI Companion" only work if the meeting host starts it (vs. an alternative host)?
Show less
