Zoom AI Companion
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What is Zoom AI Companion?

Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration. Explore the Zoom Community's Recent Activity below to join the AI Companion conversation and connect with other members. If you're still looking for support, browse our Zoom AI Companion support articles or start a new discussion below!

Recent Activity

Resolved! Zoom AI Companion real time translation

I purchased a paid subscription to use the online translation feature from AI Companion:"Zoom AI Companion can translate your Zoom meetings into over 30 languages in real time. This can help you communicate with people from all over the world."Howeve... Show more

I purchased a paid subscription to use the online translation feature from AI Companion:

"Zoom AI Companion can translate your Zoom meetings into over 30 languages in real time. This can help you communicate with people from all over the world."

However, I don't see anything similar in the settings or interface. How do I enable it?


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AI Companion is misgendering me

It seems this is a known issue, but I have not seen anyone from Zoom confirm this is a known issue. My name is Leigh. My pronouns are he/him. I have set my pronouns in my profile. They are always shared. AI Companion regularly uses she/her in the sum... Show more

It seems this is a known issue, but I have not seen anyone from Zoom confirm this is a known issue.

 

My name is Leigh. My pronouns are he/him. I have set my pronouns in my profile. They are always shared.

 

AI Companion regularly uses she/her in the summaries.

 

Can you advise?


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Sintesi di un meeting registrato

E' possibile generare la sintesi dopo la riunione utilizzando il video registrato sul cloud?

Resolved! Issue with AI Companion Summaries in Zoom

Hi Everyone,I hope you're all doing well!Our company pays for Zoom, and part of the package includes the AI Companion feature.During meetings I host, I'm able to activate AI Companion, and other attendees also receive notifications that it's enabled.... Show more

Hi Everyone,

I hope you're all doing well!

Our company pays for Zoom, and part of the package includes the AI Companion feature.

During meetings I host, I'm able to activate AI Companion, and other attendees also receive notifications that it's enabled. However, I never receive an email summary, and when I log into Zoom Web > AI Companion, only old summaries are visible. It never generates summaries for meetings where AI Companion has been enabled.

Other people in our company receive AI Companion summaries without any issues.

I've checked the AI Companion settings, and they are enabled. Specifically:

  1. Send an email notification when sharing with users is enabled
  2. Share summary with: Only me (meeting host) is enabled
  3. Smart Recording with AI Companion:
    • Create with each recording:
      • Recording highlights
      • Smart chapters
      • Next steps

All AI Companion settings are locked by the admin.

My profile clearly shows that AI Companion is enabled for me. Can anyone suggest how to resolve this issue?

Best regards,

Steve




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Spracheinstellungen für AI Companion Zusammenfassung

Ich möchte Meetings durch den AI Companion zusammenfassen lassen. Die Meetings finden in deutscher Sprache statt. Leider fasst der AI Companion die Inhalte nur in englischer Sprache zusammen. Ich finde keinen Weg, dass die Zusammenfassung (Catch me u... Show more

Ich möchte Meetings durch den AI Companion zusammenfassen lassen. Die Meetings finden in deutscher Sprache statt. Leider fasst der AI Companion die Inhalte nur in englischer Sprache zusammen. Ich finde keinen Weg, dass die Zusammenfassung (Catch me up) automatisch in der gesprochenen Meetingsprache erfolgt.

 

Kann mir jemand helfen?


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Programatically deleting meeting summaries

Is there a way to set the lifetime of meeting summaries on Zoom?- eg delete after 10 days?Or is there a DELETE meeting_summary API in development?My organization wants to be able to delete zoom meeting summaries after a certain time or via API call w... Show more

Is there a way to set the lifetime of meeting summaries on Zoom?
- eg delete after 10 days?
Or is there a DELETE meeting_summary API in development?

My organization wants to be able to delete zoom meeting summaries after a certain time or via API call without requiring users to manually do this.

Thanks


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reply-icon Latest Reply - 

Not able to share meeting summary - no permission

Hi all,

I have been using the AI Meeting summary and would love to be able to share with others. When I go to share, it says I don't have permission to do so.

I own the license and no one else with on my account. 

What am I missing?

reply-icon Latest Reply - 

🚀 Level Up This February with Exclusive Zoom Sessions! 🚀

The new year is rolling, and it’s time to supercharge your skills!  February is packed with interactive sessions designed to help you stay ahead of the curve—whether it’s optimizing your workplace, enhancing customer experiences, or unlocking AI-pow... Show more

The new year is rolling, and it’s time to supercharge your skills! 🚀 February is packed with interactive sessions designed to help you stay ahead of the curve—whether it’s optimizing your workplace, enhancing customer experiences, or unlocking AI-powered efficiency. Don’t miss out—register now and take your expertise to the next level!

 

 February 12 - Zoom Workplace Open Office | 🔗 Register Here
Transform the way you work! Join this interactive session to explore how Zoom’s tools can create a seamless, productive workplace. Get insider tips, discover new features, and learn how to maximize the value of Zoom’s workplace solutions.

Product Sessions: Meetings, Phone, Communication (Team Chat/Mail & Calendar/Scheduler), Productivity (Clips/Whiteboard/Surveys/Notes/Docs), and Spaces (Rooms/Digital Signage/Workspace Reservation/Visitor Management).

 

 February 13 - Zoom Contact Center Insights: February Product Deep Dive | 🔗 Register Here
Deliver next-level customer service with Zoom Contact Center! This in-depth session will walk you through advanced features and live demos designed to optimize customer interactions and streamline support.

Product Sessions: Inbound Voice, Reporting, Chat & Email, Dialer

 

 February 19 - Zoom AI Companion Open Office | 🔗 Register Here
AI is revolutionizing the way we work—are you ready? Join us to explore Zoom’s AI-powered tools that drive smarter collaboration and enhanced productivity. Don’t miss the chance to experience these cutting-edge innovations firsthand!

Product Sessions: AI Companion 2.0 & Team Chat, AI Companion in Meetings, AI Companion in Phone and AI Companion in Whiteboard/Docs/Email.

 

 February 26 - Business Services Open Office | 🔗 Register Here
Take your business operations to the next level! This session will deep dive into Zoom’s business solutions, helping you streamline workflows, boost efficiency, and enhance customer engagement.

 

Product Sessions: Contact Center/Virtual Agent, Events/Webinar/Sessions, Revenue Accelerator, Workforce Management/Quality Management

 

Interested in other webinars, live product trainings or on demand content? Visit the Digital Customer Success Hub to learn more.

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AI Summary Report available post Webinar

I am new to hosting Zoom Webinars. Although I host many Zoom meetings and rely on AI Summary to capture the content and create a summary, after hosting my first Zoom webinar, I was surprised to not see the same report. I do find the transcript within... Show more

I am new to hosting Zoom Webinars. Although I host many Zoom meetings and rely on AI Summary to capture the content and create a summary, after hosting my first Zoom webinar, I was surprised to not see the same report. I do find the transcript within the video recording page, however do not see a way to export it. Is there a setting or permission in order get the AI Summary after a webinar, as after a meeting, or, must I copy and paste the transcript within the video recording page to a document? Any easier, more efficient ways to get that AI Summary?


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AI Companion not working, although turned on

I activated AI Companion in my account settings and turned it on at the beginning of a meeting, but received nothing and no summary is showing up in the meeting logs. It is a recurring meeting. It generated a summary for the first meeting. Does it no... Show more

I activated AI Companion in my account settings and turned it on at the beginning of a meeting, but received nothing and no summary is showing up in the meeting logs.  It is a recurring meeting. It generated a summary for the first meeting.  Does it not work for recurring meetings?  If not, what else might be happening?  I'm totally confused, Zoom information is terrible about their AI Companion and their Help agent even worse.  I appreciate any advise.


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