Audiosettings

[Anke_Tann]

Hi,

I mainly use the Zoom meetings for my sports lessons. This means I talk and give advices and the music is playing and also important for my students. I don`t find the right audio settings for this composion. 

My voice is heard clearly but the music is very silent or even not hearable. Has someone an idea how I can put the audio settings to solve this problem?

I am really sad about this problem so thank you very much in advance if you can help me

[iambobsat]

Hello, 

Please refer to this troubleshooting guide. 

If the issue still persists, please submit a ticket so our technical team can look into it. 

[stueker]

Hello @Anke_Tann ,

you can try the following setting under "Audio->Zoom background noise suppression":

• Original sound for musicians, or
• Live performance audio
  
  

In addition you can also try to turn off "Automatically adjust microphone volume" and try to adjust the volume manually.