Zoom AI Companion
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What is Zoom AI Companion?

Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration. Explore the Zoom Community's Recent Activity below to join the AI Companion conversation and connect with other members. If you're still looking for support, browse our Zoom AI Companion support articles or start a new discussion below!

Recent Activity

Resolved! No admin on my account and I'm the owner

In order to use Zoom AI companion I need to enable it, which means I need to be admin.I am currently the single owner and user of my zoom account. I can't make myself the admin with out making someone else the owner, and I can't do that because I'm a... Show more

In order to use Zoom AI companion I need to enable it, which means I need to be admin.

I am currently the single owner and user of my zoom account.

 

I can't make myself the admin with out making someone else the owner, and I can't do that because I'm a single user. I don't have any other seats and don't need them.

Attempts to assign admin status fail because there is no-one there to add

Attempts to transfer ownership fail because there is no-one to transfer to.


Tried asking the bot and it got confused. 
Hope someone else has solved this problem!


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"Unedit" a Meeting Summary with AI Companion

I edited my AI Companion meeting summary. Is there a way to revert back to the original meeting summary?

Resolved! language interpretation is not working

Hi 

 

I have tried to setup the language interpretation option on Zoom, I have a pro account and when I enable language interpretation I cannot hear from the other party, any way to resolve this matter?

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Resolved! Unable to edit settings - Locked by Adm but I am the only owner of the account

All my meetings are being recorded by the AI componion WITHOUT my consent. If I go to settings, AI companion, I see that the feature has been locked by the Admin. I have a private account (hence no adm) and the system will not allow me to grant mysel... Show more

All my meetings are being recorded by the AI componion WITHOUT my consent. If I go to settings, AI companion, I see that the feature has been locked by the Admin. I have a private account (hence no adm) and the system will not allow me to grant myself ADMIN rights. 
I have written 3 times to zoom support and I receive the same answer: Go to settings!! I have attached screenshots showing the feature is locked and I keep on receiving the same answer!! 
It is against the law in Switzerland to record my meetings without my consent, yet they keep on doing this. Please help!!! 


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Is there a Zoom tool for AI notes or transcription in breakout rooms.

Does anyone have recommendations for a note-taking app for breakout rooms within a Zoom meeting? I am meeting host and moderator but I can't be in all the breakout rooms to take notes. Is there a tool or extension that can be used within Zoom to do t... Show more

Does anyone have recommendations for a note-taking app for breakout rooms within a Zoom meeting? I am meeting host and moderator but I can't be in all the breakout rooms to take notes. Is there a tool or extension that can be used within Zoom to do this?

 

Thanks!


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Can you get my meeting coach insights + summary into hubspot?

I've started using the Zoom AI companion feature which is great, however, I want this coach insights and summary data into hubspot, is this possible? I have the integration enabled, and the recordings + transcription automatically post into the relev... Show more

I've started using the Zoom AI companion feature which is great, however, I want this coach insights and summary data into hubspot, is this possible? 

 

I have the integration enabled, and the recordings + transcription automatically post into the relevant Hubspot record however, I would love if the Meeting Coach insights and summary were also posted into the contact. 

 

In particular looking for the meeting coach metrics such as Talk-listen ratio / Longest spiel / Filler words / Talk speed / Patience etc to be visible in a Hubspot call record. 

 

Thanks in advance for any advice! 

 


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Automatically starting Meeting Summary and AI Companion Not Working - Google Calendar

We use "Zoom for Google Workspace" add-on with Google Calendar. Even though the options "Automatically start Meeting Summary for all meetings I host" and "Turn on AI Companion automatically when meetings start" are enabled under profile settings, tho... Show more

We use "Zoom for Google Workspace" add-on with Google Calendar. Even though the options "Automatically start Meeting Summary for all meetings I host" and "Turn on AI Companion automatically when meetings start" are enabled under profile settings, those features do not turn automatically under certain circumstances.

 

From my experience:

  • For meetings created directly in Google Calendar, clicking on Add video conference and selecting Zoom Meeting but not open the options in Zoom for Google Workspace add-on, this does not enable the AI features automatically for the meeting, even though they are configured within the Zoom profile to do so.
  • When creating a meeting directly in Google Calendar and clicking the Zoom for Google Workspace add-on, this brings up the options to start the features automatically, but they are not enabled by default.
  • Scheduling a meeting using the Zoom Workplace client does have the AI features enabled automatically, consistent to the profile settings.
  • Installing the Zoom Chrome Extension and selecting the option Schedule a Meeting from the extension menu does enable the AI options automatically.

Why are the AI features not enabled by default in the first two scenarios?

 

 


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Recordings and AI Companion

A recording was made 2023 before AI Companion was introduced.  Can I play a recording and record it again so that the AI Companion which I have now enabled can work?

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Urdu language Support for Zoom AI Companion

Can you please let me know if team is working on supporting Urdu language is Zoom AI companion. 

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Multiple Issues including AI malfunction.

Very frustrated and unable to contact help from Zoom! I purchased Zoom and should have tech support but the AI refuses to connect me with a person. I have sent emails, and before I sent a web ticket, but now I cannot even access the web tickets. I am... Show more

Very frustrated and unable to contact help from Zoom! I purchased Zoom and should have tech support but the AI refuses to connect me with a person. I have sent emails, and before I sent a web ticket, but now I cannot even access the web tickets. I am at wits end! Can someone please advise me on how I can contact tech support? Without going through the AI, PLEASE! It does not work for me!!!! I also scheduled a demo over three weeks ago and no one has set an appointment with me. Not certain why the automated and artificial systems are haywire but I really need human help. 


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