Zoom AI Companion
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What is Zoom AI Companion?

Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration. Explore the Zoom Community's Recent Activity below to join the AI Companion conversation and connect with other members. If you're still looking for support, browse our Zoom AI Companion support articles or start a new discussion below!

Recent Activity

Latest Posts Trending Posts Solved Unanswered

Resolved! AI Summary

Can an AI Summary be created for Webinars?

 

Thanks

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Resolved! AI Companion Questions - "audio transcripts for non-recorded meetings"?

" Audio transcripts for non-recorded meetings are stored temporarily in order for Zoom to provide the service and support to customers." Can we ask Zoom the following: 1. What does Zoom mean by "audio transcripts for non-recorded meetings"? In other ... Show more
" Audio transcripts for non-recorded meetings are stored temporarily in order for Zoom to provide the service and support to customers." 
 
Can we ask Zoom the following: 
 
1. What does Zoom mean by "audio transcripts for non-recorded meetings"?  In other words, what is Zoom capturing and storing when the Meeting Summary tool is enabled but the Zoom call is not "recorded."  Is it an audio file?  Video files? Chats, screen shares?  
 
2. Do we have the ability to customize the "Meeting Summary has been enabled" notification pictured in the email below? - in which case, we would likely want to let users know the extent to which aspects of the meeting will be recorded and stored.    
 
3. How long does Zoom save this content, where, and who has access to it?

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Resolved! Zoom Admin - Visibility into Meeting Summaries?

As a Zoom Admin - I can't find anywhere that gives me access or visibility into other users AI Generated Meeting Summaries. This is probably by design, but I need to see if I can access a summary for a past meeting hosted by one of our employees for ... Show more

As a Zoom Admin - I can't find anywhere that gives me access or visibility into other users AI Generated Meeting Summaries. This is probably by design, but I need to see if I can access a summary for a past meeting hosted by one of our employees for a HR issue. 

 

Is this possible?


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AI & Recording stopped during meeting

Hi. I have set up AI automatically on every meeting and choose which meetings to record. On Friday evening and Sunday morning (UK times) I had two 2 hour long meetings scheduled with auto recording in the cloud. One of the attendees logged in with AI... Show more

Hi. I have set up AI automatically on every meeting and choose which meetings to record. On Friday evening and Sunday morning (UK times) I had two 2 hour long meetings scheduled with auto recording in the cloud. One of the attendees logged in with AI generator (not sure what version) which caused my auto recording and auto AI to fail. I have only received the first 10-15 mins of the meeting until this person logged on. Does anyone know why this happened and what I can do in future to stop this happening?


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AI Summary Disabled for Some Reason

I want to use AI Companion but it's greyed out.  I see a message saying it's locked by admin.  I'm the only one who uses this account.  

 

Can anyone help me figure out how to start using and get this unlocked?  

 

Thanks.

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Resolved! How to send Zoom meeting summaries to Salesforce?

The Zoom auto-summaries are already really good. I'd like to send these to Salesforce. Seems like it should be possible because Zoom has the @domain.com from the emails and so it could match that to the domain on the account in our Salesforce and add... Show more

The Zoom auto-summaries are already really good. I'd like to send these to Salesforce. 

 

Seems like it should be possible because Zoom has the @domain.com from the emails and so it could match that to the domain on the account in our Salesforce and add a note there. Even better would be to search for an open opportunity on the account and make a note there  if there is indeed an open opp. 

 

Has anyone done this that could provide some guidance on the best way to go about it? 


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"insufficient transcript" messages

over the past few weeks I have experienced a problem where almost all of my meetings don't have "sufficient transcript" to generate a summary or next steps. These meetings range from 30 minutes to 90 minutes. The meetings have very good quality. I ha... Show more

over the past few weeks I have experienced a problem where almost all of my meetings don't have "sufficient transcript" to generate a summary or next steps.   These meetings range from 30 minutes to 90 minutes.   The meetings have very good quality.

 

I had become very dependent on this feature, and am concerned I now need to revert to previous practice or pay for a third party subscription.

 

I have searched the boards for other people with this same issue;  I don't see any that were successfully resolved.


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Download Option - AI Summary

Is there a way to download or save the AI summary to a word processing application? 
I only have the option to share, edit (on screen in Zoom) or delete the summary. I have the Zoom Pro license. 

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Resolved! HIPAA & FERPA Compliancy with Zoom AI Companion

I have been doing a lot of research on Zoom AI Companion regarding compliancy with HIPAA and FERPA. I don't know what features I can and can't have enabled with the AI Companion, while still being HIPAA compliant. I would also like to know what featu... Show more

I have been doing a lot of research on Zoom AI Companion regarding compliancy with HIPAA and FERPA. I don't know what features I can and can't have enabled with the AI Companion, while still being HIPAA compliant. I would also like to know what features would need to be enabled and disabled to be compliant with FERPA. I've found quite a few different answers but they all seem to be outdated. If someone could just let me know the list of features that can and cannot be used with Zoom AI  and still be compliant that would be great.


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Fetch zoom recording and transcript management from admin account management

I am trying to integrate zoom api with my laravel applicationI created app in zoom app marketplace, and created api in my project to fetch from my admin accountthe problem here is when I try to build app in zoom app marketplace, the scopes there is n... Show more

I am trying to integrate zoom api with my laravel application

I created app in zoom app marketplace, and created api in my project to fetch from my admin account
the problem here is when I try to build app in zoom app marketplace, the scopes there is no scope for the 
Admin >> Account management >> Recordings and transcript management, why I can't fetch this recordings in this area


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