I use AI transcription and since yesterday some of the Zoom meetings stopped giving transcripts (I control the space and delete old ones, so it's not a storage space issue). Now 1 summary is inactive, the next one is active, the next one is inactive again. And the system doesn't even let me delete them. How can I make them appear and become active? Screenshot: https://disk.yandex.ru/i/w0aGOonFlOkR7w 

Hi there Zoom Community,

I'm wondering if anyone has had any experience or luck with using features such as Meeting Summary or Smart Recordings with Zoom Webinars? I am frequently setting up and leading multiple webinars each month for my company, but I don't seem to be having any luck with accessing / implementing some of the AI Companion features inside Zoom webinars (thinking Smart Chapters, Meeting Summary, Meeting Coach, Whiteboard Content Generation, etc.)

Any and all insight and assistance would be appreciated!

We are highly doubtful about the use of AI. These machines are not only energy-drainers, they are data extractors, and necessarily affect communications in myriad unwanted and unexplained ways. There is zero evidence that the power they offer will be resisted by the companies that build them or deploy them. For these reasons (and deeper more philosophical ones) we are preparing for a world in which computers have become unusable. We rely on Zoom for a very large part of our participation in world affairs, so it will be very sad if Zoom has to go. But if we cannot function AI-free, so be it.

We have encountered a significant challenge in tracking the timelines within the Meeting Summary using the AI companion. Is there any possibility to get the meeting summary with timelines as this is particularly critical for us like Major Incident Management Associates. The AI companion's inability to accurately capture and present timeline data from meetings is impacting our incident management process.

I want to share the AI meeting summary however the share button is disabled and says to enable email notifications. I've checked my email notifications and believe they are turned on.  Is there a specific notification setting that must be on? If so what is it? I can't find anything in the help information. 

Hey there. I'm looking to enable the Zoom AI Companion for certain users of our company. I tried going into the Account Settings and turning on the toggle switch but it doesn't stay on, it just goes back to off. I then get a message the settings have been saved. 

I need to figure out why I can't turn this on, and then explore how to control access to only certain users. 

Thanks in advance!

Zoom should allow us to prompt Companion AI so that all meetings summaries are done in a specific format. Currently, we have to take either the transcript or the generic zoom summary and run it through a co-pilot agent we made to get it formatted the way we like.