We have encountered a significant challenge in tracking the timelines within the Meeting Summary using the AI companion. Is there any possibility to get the meeting summary with timelines as this is particularly critical for us like Major Incident Management Associates. The AI companion's inability to accurately capture and present timeline data from meetings is impacting our incident management process.

I want to share the AI meeting summary however the share button is disabled and says to enable email notifications. I've checked my email notifications and believe they are turned on.  Is there a specific notification setting that must be on? If so what is it? I can't find anything in the help information. 

Hey there. I'm looking to enable the Zoom AI Companion for certain users of our company. I tried going into the Account Settings and turning on the toggle switch but it doesn't stay on, it just goes back to off. I then get a message the settings have been saved. 

I need to figure out why I can't turn this on, and then explore how to control access to only certain users. 

Thanks in advance!

Zoom should allow us to prompt Companion AI so that all meetings summaries are done in a specific format. Currently, we have to take either the transcript or the generic zoom summary and run it through a co-pilot agent we made to get it formatted the way we like.

I  have tried going through and correcting the gender from "her to him" etc - but that doesn't seem to make any difference.  I would think, especially for the primary user (me), there would be a way to indicate my gender, but I can't find it.  Can anyone help?  

We just found out the hard way that by design, Zoom AI Companion does not record any names of people unless a participant to the meeting. 

My team spent three days in interviews with clients discussing projects, team members, roles and challenges faced. The meeting summaries were spot on - except that any mention of a person's name/role was not captured. This is apparently by design, Zoom help says AI Companion focuses on participant names. I get "focuses", but intentionally ignores? It renders the summary useless.

I held a series of 90 minute working sessions with a client, relying upon Zoom companion to capture the elements of the meeting so my other team members could hold other sessions in parallel. Now I have to go back and revisit  as a follow-up.

The example is this:

Who is the project manager, "Bob Smith"

And how long was Bob on the project, "8 months"

And who was the functional lead, "Betty White"

And was Betty onsite or remote during the project.

We then discuss the project, company names, activities, and where appropriate mention those names.

The summaries capture everything but the names of the parties.

We are not allowed to record meetings or produce transcripts, so now must go back to having a scribe/notetaker in each meeting.