Zoom AI Companion
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What is Zoom AI Companion?

Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration. Explore the Zoom Community's Recent Activity below to join the AI Companion conversation and connect with other members. If you're still looking for support, browse our Zoom AI Companion support articles or start a new discussion below!

Recent Activity

Is it possible to tweak the AI for Meeting Summaries?

As a long-time devotee of note-taking, I'm loving the AI Meeting Summaries feature, but the AI could be doing a much better job at writing. If it were a truly chat-based AI, I'd be able to simply tell it what to change, and hopefully it would learn f... Show more

As a long-time devotee of note-taking, I'm loving the AI Meeting Summaries feature, but the AI could be doing a much better job at writing. If it were a truly chat-based AI, I'd be able to simply tell it what to change, and hopefully it would learn from my preferences for future session – but I'm not seeing that capability. (Can Zoom confirm this?) Are there any hidden settings to tweak the AI's note-taking skills? A few pet peeves:

  • Names are shown as last-name followed by a non-grammatical comma. Better guideline would be first+last name on first mention, first name only on subsequent mentions IF only one user has that first name – and lose the superfluous comma.
  • Most calls include some pre-agenda social chatter that really doesn't need to be summarized for the record. Is the AI smart enough to understand what constitutes social chatter and stop summarizing it?
  • Action Items are usually pretty good.
  • The AI could learn from Strunk & White on crafting concise sentences. While generally grammatically correct, there are plenty of opportunities to cut words and overall length – boosting readability.
  • The AI uses a lot of passive voice and fancy verb tense constructions when a simpler tense would do. We do attendees a favor when we summarize their colloquial language use in the form of clear, declarative sentences.
  • I suspect the AI seeks to fill a certain target length and number of subheads, even on calls that don't contain a lot of substantive content. I've got a lot of meetings to support, so conciseness counts. (See prior reference to Strunk & White.) 

Is there a do-it-yourself way to address this kind of thing in settings, or in dialog with the AI?


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Feature Suggestion — AI-Powered Name Pronunciation Assistance at Account Creation

Hello Zoom Team,I would like to suggest a new feature to enhance meeting inclusivity and communication.Many users have names that are frequently mispronounced, which can create awkward or uncomfortable moments and hinder effective communication. To a... Show more

Hello Zoom Team,

I would like to suggest a new feature to enhance meeting inclusivity and communication.

Many users have names that are frequently mispronounced, which can create awkward or uncomfortable moments and hinder effective communication. To address this, when a user creates a Zoom account or manages their profile, they could type a phonetic breakdown of their name or upload a recording of how it is pronounced. Then, during meetings, participants could simply hover over a person’s name in the participant list or chat to see the phonetic spelling or hear the audio pronunciation.

 

This feature would make it easy for everyone to learn and say names correctly without interrupting the meeting flow and would foster respectful communication, especially for users with unique or non-English names.

 

Thank you for considering this suggestion. I believe it would be a valuable addition to the Zoom AI Companion or Zoom Meetings product areas.


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Alternative Host and Meeting Summary with AI Companion

For a recurring meeting, I am the meeting host and I have an alternative host. For today's meeting, I was unable to join, so my alternative host lead the meeting. They recorded and clicked on the "Start Summary" button. After the meeting, I received ... Show more

For a recurring meeting, I am the meeting host and I have an alternative host. For today's meeting, I was unable to join, so my alternative host lead the meeting. They recorded and clicked on the "Start Summary" button.

 

After the meeting, I received the recording via email, but I have not received the "Meeting Summary with AI Companion" email (I checked my settings and the summary is set to only send it to me). The summary is not showing up in my list of Meeting Summaries on my Zoom web portal either.

 

Where can I find the Meeting Summary if it's not emailed or in my Meeting Summaries list? Does "Meeting Summary with AI Companion" only work if the meeting host starts it (vs. an alternative host)?


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Zoom AI Companion - update can no longer toggle on and off during the meeting

I love the companion feature and use it often with most of the meetings. Before the update, I was able to pause it during meetings when private or irrelevant information was being discussed and start it once we arrived at the intention for the call. ... Show more

I love the companion feature and use it often with most of the meetings. Before the update, I was able to pause it during meetings when private or irrelevant information was being discussed and start it once we arrived at the intention for the call. Please bring that option back. It made such a difference to have the option to "filter" out the personal from the business. 

Thank you 


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AI Companion: how do you turn the nasty thing off?

I've been searching Settings but can't see how to turn AI Companion off, absolutely and completely. How do I do this?

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AI Summary - completely wrong company name - called us the main comnpetitor!

Incredibly odd summary, where the AI notes referred to us throughout as the name of one of our main competitors. How would this even happen? • Xxxxxx team to review the proposal and pricing details.• Bob to schedule a follow-up meeting with xxxxxxx ... Show more

Incredibly odd summary, where the AI notes referred to us throughout as the name of one of our main competitors.  How would this even happen?

 

• Xxxxxx team to review the <Vendor name> proposal and pricing details.

• Bob to schedule a follow-up meeting with xxxxxxx in September to discuss the proposal.

 

• Xxxxxxx team to evaluate the impact of Vendor implementation on their project development.


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VAT number

Hello, I need to know what is Zoom VAT number. Anybody can tell me where to find it? Thank you so much.

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Otter AI question

I'm trying to help a user that has turned off otter AI in both zoom.us and otter.ai and she's still connected to it and it's still sending emails out.  Does anybody know of a setting I'm missing?

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Setting for muting and turning off camera when Zoom AI starts

Hi all,I have 2 users in the same Zoom group reporting 2 different things then they turn on Zoom AI. User 1They turn on Zoom AI and everyone in the meeting is automatically muted and has their camera turned off until they agree to the recording via a... Show more

Hi all,

I have 2 users in the same Zoom group reporting 2 different things then they turn on Zoom AI.

 

User 1

They turn on Zoom AI and everyone in the meeting is automatically muted and has their camera turned off until they agree to the recording via a prompt that shows on their screen.

 

User 2

Performs the same action and the meeting continues with no one being muted or having their camera turned off.

I thought it was the setting under 

Recording notifications - Zoom clients

But I change it to 'guest only' with the same result.  Anyone have an idea?


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enable AI Companion for Docs and Whiteboard

I can't figure out how to enable AI Companion for Docs and Whiteboard. I follow the instructions on the site I just can't find such a menu in my Account Settings. How can I fix this? 

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