Zoom AI Companion
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What is Zoom AI Companion?

Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration. Explore the Zoom Community's Recent Activity below to join the AI Companion conversation and connect with other members. If you're still looking for support, browse our Zoom AI Companion support articles or start a new discussion below!

Recent Activity

Settings: AI Companion

I want to turn on meeting summaries but the option says the item is locked by the admin.  I AM the admin.

 

How do I get out of this Catch 22 please?

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Meeting Summary was not generated due to insufficient transcript. Next steps were not generated

I have everything enabled according to the help center articles but I still receive this error message every time "Meeting Summary was not generated due to insufficient transcript. Next steps were not generated". Please assist

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Resolved! Unable to Enable AI Companion Features

I have a Zoom One Pro account with me being the only user. I tried to enable the features under Settings > AI Companion. They are all greyed out. It says, "Locked by Admin". Why can't I turn them on as I'm the account owner? Thanks,Ed Show more

I have a Zoom One Pro account with me being the only user. I tried to enable the features under Settings > AI Companion. They are all greyed out. It says, "Locked by Admin". Why can't I turn them on as I'm the account owner?

 

Thanks,

Ed


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zoom AI companion

I just recorded a zoom with the AI featured turned on, however I didn't receive and email with the feedback. I don't think the zoom call uploaded to the AI section. Is there any way to re-upload my zoom call to AI and receive the feedback ?

Warning - Latest Zoom update won't work on older Macs

The latest Zoom update announced today with AI is for "silicon" Macs. Older Macs won't accept it. I did the download and install and it replaced my previous version of Zoom.... when I went to open it I received a message that it won't work on my 2019... Show more

The latest Zoom update announced today with AI is for "silicon" Macs.  Older Macs won't accept it. I did the download and install and it replaced my previous version of Zoom.... when I went to open it I received a message that it won't work on my 2019 Powerbook Pro (it is not a "silicon" Mac).  Fortunately I had the previous version of Zoom on a backup and could re-install it.  There is nothing in the email from Zoom warning users about this.  A problem!


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AI Summary - completely wrong company name - called us the main comnpetitor!

Incredibly odd summary, where the AI notes referred to us throughout as the name of one of our main competitors. How would this even happen? • Xxxxxx team to review the proposal and pricing details.• Bob to schedule a follow-up meeting with xxxxxxx ... Show more

Incredibly odd summary, where the AI notes referred to us throughout as the name of one of our main competitors.  How would this even happen?

 

• Xxxxxx team to review the <Vendor name> proposal and pricing details.

• Bob to schedule a follow-up meeting with xxxxxxx in September to discuss the proposal.

 

• Xxxxxxx team to evaluate the impact of Vendor implementation on their project development.


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Resolved! AI Summary

Can an AI Summary be created for Webinars?

 

Thanks

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Resolved! AI Companion Questions - "audio transcripts for non-recorded meetings"?

" Audio transcripts for non-recorded meetings are stored temporarily in order for Zoom to provide the service and support to customers." Can we ask Zoom the following: 1. What does Zoom mean by "audio transcripts for non-recorded meetings"? In other ... Show more
" Audio transcripts for non-recorded meetings are stored temporarily in order for Zoom to provide the service and support to customers." 
 
Can we ask Zoom the following: 
 
1. What does Zoom mean by "audio transcripts for non-recorded meetings"?  In other words, what is Zoom capturing and storing when the Meeting Summary tool is enabled but the Zoom call is not "recorded."  Is it an audio file?  Video files? Chats, screen shares?  
 
2. Do we have the ability to customize the "Meeting Summary has been enabled" notification pictured in the email below? - in which case, we would likely want to let users know the extent to which aspects of the meeting will be recorded and stored.    
 
3. How long does Zoom save this content, where, and who has access to it?

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Resolved! Zoom Admin - Visibility into Meeting Summaries?

As a Zoom Admin - I can't find anywhere that gives me access or visibility into other users AI Generated Meeting Summaries. This is probably by design, but I need to see if I can access a summary for a past meeting hosted by one of our employees for ... Show more

As a Zoom Admin - I can't find anywhere that gives me access or visibility into other users AI Generated Meeting Summaries. This is probably by design, but I need to see if I can access a summary for a past meeting hosted by one of our employees for a HR issue. 

 

Is this possible?


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Resolved! Zoom AI Companion real time translation

I purchased a paid subscription to use the online translation feature from AI Companion:"Zoom AI Companion can translate your Zoom meetings into over 30 languages in real time. This can help you communicate with people from all over the world."Howeve... Show more

I purchased a paid subscription to use the online translation feature from AI Companion:

"Zoom AI Companion can translate your Zoom meetings into over 30 languages in real time. This can help you communicate with people from all over the world."

However, I don't see anything similar in the settings or interface. How do I enable it?


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