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Automatically start Meeting Summary for all meetings I host - Not working consistently

KarlMosgofian
Newcomer
Newcomer

I have selected "Automatically start Meeting Summary for all meetings I host" but it's not consistently working; seems to depend on how meetings are created.  For example, meetings created by Zoom Schedule or Calendly don't have it.  Also seems like some older recurring meetings don't have it.  Anything I can do to have a more consistent experience?  I just want it to default on for all meetings I host.

11 REPLIES 11

frankchindamo
Newcomer
Newcomer

i have the same problem. I want the meeting summary to start automatically for all my zoom calls. did you find an answer?

Pat17
Newcomer
Newcomer

I have this problem as well. 

KarlMosgofian
Newcomer
Newcomer

I think the trick is that changing your setting only effects new meetings created - existing meetings need to be either deleted and re-created, or manually updated with setting to start AI Summary (you can do that by editing the meeting series in the extended Zoom settings on the web).

colt4
Participant
Participant

This is probably a combination of existing meetings that did not include that setting when created as well as external scheduling apps not taking the meeting summary setting into an account when creating meetings. You could go in and update each existing meeting to ensure the meeting summary will start automatically. There is a also a scheduling app, Salepager, that lets you incorporate meeting summary settings when creating a meeting.

Mandy842
Newcomer
Newcomer

I found information that you have to join the meeting via the Zoom desktop application.  If you join from your google calendar, for example, it won't start automatically and you'll have to start the summary using the AI Companion icon in the toolbar.

mickhence
Newcomer
Newcomer

If the "Automatically start Meeting Summary" feature for your hosted meetings isn't working consistently, try these steps:

  1. Ensure the feature is enabled in your settings.
  2. Update your meeting software to the latest version.
  3. Check for any conflicting settings or permissions.
  4. Restart the software and your device.
  5. Contact support if the issue persists.

This might help resolve the inconsistency.

HoustonREF
Explorer
Explorer

Thank you Karl.  Unlike some of the others that are offering guesses or generic (and useless) information, you hit it spot on.  I was thinking the same thing, but could not find the setting until your note made me think it is there.

 

1.  From the web, edit meeting (choose all if reoccurring)  

2.  Scroll down to the bottom where it says options, and see "show".  Not obvious that needs to be clicked.

3.  Click box which says "Automatically start meeting summary".

4.  At the bottom, click save (very important!!!)

 

Unfortunately, this will probably be in a different place in minutes given all the changes recently.  Thanks again, Karl.

Thank you so much!

scaleupboard
Newcomer
Newcomer

Hi Karl, I had the same problem. But now I discovered, that if I open the meetings that were scheduled before the Summary was set up, I have to go to that specific meetings - edit - options - show - click "Automatically start meeting summary" . It has to be done at each meeting that was scheduled individually. Hope it helps. Niky

 

scaleupboard
Newcomer
Newcomer

Hi Karl, I had the same problem but now I discovered it has to be set up for each scheduled meeting too. When I clicked on meetings - selected the specific meeting - edit - options (at the bottome) show - click "Automatically start meeting summary" and save for each meeting individually. Hope it helps. Niky

freyajaved
Newcomer
Newcomer

If the "Automatically Start Meeting Summary" feature isn't working consistently, check that it's properly enabled, verify participant permissions, and make sure you're using the latest version of the platform. Updates or bugs could be causing the issue, so contacting support may help resolve it.