Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Yealink T54W phone line

So I have two phone lines assigned to my Yealink T54W phone, which works fine. Normally, the icon and button next to the line show as green. However, after hanging up the phone, it stays red. I can still push on the red line button and get a dialtone...

leifhk by Listener
  • 5 replies

How do you turn off SMS audio on the PC

How do I mute the audio for the SMS notification on my PC. Whenever I am in a Zoom meeting on my PC and I get an SMS notificatoin, the audio notification for it is very loud. I want to turn off audio notifications for SMS on my PC. Thank you.

Voicemail Message Repeating

When someone calls my voicemail, it is playing the message twice before allowing them to leave a message. It's causing most people to hang up, assuming it's just a loop message and they can't actually leave a message. It's been frustrating for our ma...

Resolved! Zoom Phone - Direct Dial to Extensions

Hi all - I'm a little stumped, and I am not an IT person, but I know how to follow instructions and use a mouse. So I thought I would try posting here. I've just hired my first employee into my professional services (consulting) firm. He is remote fr...

Voicemails on zoom app become loud

the zoom app. when i listen to a voicemail it keeps staying on same volume (almost the highest) i can not turn it down. if i do lower the volume on mobile, it goes back up to the same volume when i listen to a new voicemail. any idea?

Amiau by Listener
  • 0 replies

Zoom Phone extension ring tone

We can change the ring tone for an extension. Our main number rings to a user's extension, by design. How can one change the ring tone on the main number so that when it rings to the designated user's extension, it has a distinctive ring tone?

tslavik by Listener
  • 1 replies