Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Resolved! Audio issues - The other party is unable to hear me

Hi Zoom community, I am having this issue with making phone calls where the person I am calling is unable to hear me at all. I, however, can hear them as clearly as their connection allows. What I have tried out so far:Made sure my settings allowed f...

Is it posible to port a ciscospark line to zoom?

Hi every one. The company who I'm giving support get a ciscospark email notification regard Sapark Call deactivation. My costumer wants to keep the numbers, and the endpoints that currently use to make phone calls. So they are interested on port thos...

Reporting - Zoom Phone - Questions & Feedback

Good morning all! I'm looking at scheduling specific reports (by department or site) to be sent out to different areas of our business to streamline reporting analysis - instead of Management spending minutes or hours (I'm not kidding...) trying to d...

Cell phone porting to Zoom from Verizon

Hi All,I currently have Verizon cell service. I need to be able to record calls and it seems like Zoom might be a good option. BUT, I want to keep my phone numbers so I don't have to train clients on a new number, buy new business cards, etc. Who has...

dkwdkw by Listener
  • 3 replies

Resolved! Audio Library - Normal "ring" sound for inbound calls?

Does anyone have a good source on this or does zoom have a library to pick from? Surprised I can't set what the caller hears while waiting to just a normal ring tone. I don't want to play MOH or an announcement, just good old fashioned phone rings, h...

dhasley by Listener
  • 5 replies

Provisioning server settings vvx450

Trying to provision some Polycom vvx450's but Zero Touch doesn't seem to be working. When I try and apply the changes manually, there aren't any changes being made when I perform a factory reset.I don't see in the web interface where I can update the...

EPWxDan by Listener
  • 0 replies

quick Call forward to voicemail

Hello,I am trying to find a way to forward calls to voicemails when I need to step away from my desk for a few minutes. I haven't been able to find a way to do this outside of scheduling out of office hours and lunch break times. I am looking for som...

8440 Spectralink Phone

I am trying to get Spectralink 8440 phones working with my Zoom account.The phones I have only have 5.6 firmware on them.The documentation says they need 7.5Where can I get the 7.5 software from?

Resolved! Desktop Power User popup

The Desktop Power User popup has started appearing for some non-licensed users and there is no 'Desktop Power User' switch under settings to turn it off.

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