Phone System
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Top Happy Leaders
View all

Discover the latest innovations at Zoom!

Register now

Community Champion of the Month!

Read now

What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Start a discussion
Latest Posts Trending Posts Solved Unanswered

Resolved! Call Park Broken - No Call Parked at This Location

Has anyone else had their parking lot functionality stop working? We've been on Zoom Phones for 2-3 years now using the parking lot feature with no issue. Starting this week, however, we are unable to retrieve parked calls. After we park a call it wi...

Ry by • Attendee
  • 1052 Views
  • 7 replies
  • 0 likes

Resolved! Calls not coming through on Android Mobile App

Hello, I have an issue with the Mobile app that I am hoping someone else has experienced / fixed. When I receive a call the mobile app just shows "Zoom Notification" it does not ring or show who is calling or allow for answering. If I manually open Z...

DWHIT by • Listener
  • 1065 Views
  • 4 replies
  • 1 likes

Routing incoming calls to all staff

We need help! Incoming calls are being routed to one person and then after four rings rolling to all other staff. What feature do we need to enable or disable so incoming calls go to all staff?

OVMA by • Listener
  • 315 Views
  • 1 replies
  • 0 likes

10DLC

Hello Zoom gurus. Our users recently started getting errors when sending SMS (or replying to SMS), they still are able to receive SMS. I do understand this part: 10DLC Compliance for Zoom Phone and Zoom Contact Centerbut to me it sounds like that pol...

Poly vvx410-Reboot issue

I have an employee that has an issue that whenever someone transfers a call to her, the phone shuts down and reboots in the middle of the conversation. So I tried switching the phone, thinking it might be a hardware issue. I took the phone from our c...

Missing Channel Tab

Good morning, Missing my channels tab in contacts. I have already signed out and back in to see if this would resolve the issue with no luck. Can anyone help? Thank You

msp123 by • Listener
  • 1044 Views
  • 5 replies
  • 0 likes

Community Champion Program

Zoom Community Champions are leaders within the Community who provide thoughtful contributions to fellow community members. They provide helpful solutions, showcase product expertise, and share success stories.
Become a Champion