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10DLC

nkostikina
Listener

Hello Zoom gurus. Our users recently started getting errors when sending SMS (or replying to SMS), they still are able to receive SMS. I do understand this part: 

10DLC Compliance for Zoom Phone and Zoom Contact Center

but to me it sounds like that policy should be related to the programmed messaging only and telemarketing. Do regular users/phones need to be added to SMS Campaign in order to send just regular SMS? 

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