Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Zoom phone on Android

My company uses the Zoom phones, but we don't have desk phones. I answer office calls via my android cell phone. Recently, I connected a Samsung smartwatch. How do I stop the Zoom phone calls from automatically connecting to my watch? Mid-call I lose...

Zoom Phone Speakerphone - Hangup Button

Hi there - we are looking for a USB or Bluetooth speakerphone that attaches to the computer that can be used with the Zoom Phone service. We want the ability to use the answer/hangup button, mute, volume on the physical speaker device. I'm trying a z...

After hours call queue extension?

Hello, We have setup auto receptionist that forwards all incoming calls to a call queue extension that answers during specific business hours. After hours, it goes to voicemail after a greeting with our business hours. After hours, none of our employ...

MikeCWS by Listener
  • 396 Views
  • 1 replies
  • 1 likes

Resolved! Pre-assigning phone numbers prior to porting

My company is currently switching from RingCentral to Zoom Phone. I was informed by Zoom that I could pre-assign our RingCentral numbers prior to porting them over to Zoom. I would like to do this so we do not experience any down time. However, Zoom ...

Cappy by Listener
  • 1572 Views
  • 7 replies
  • 0 likes

Resolved! SMS question

Hi. I'm trying to get an answer on this. I'm looking to port my number over from another provider but I wanted to know if I have the ability to send direct sms messages to the phone number and from my phone number?

Phone Queue's

We use a phone queue and I move people around in it quite often or delete and add a new member. In order to move people around, I have to delete names and then re-enter them. A drag and drop feature would be incredibly useful!!