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Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Zoom App Drops Calls for Multiple Users

Hello, I have an ongoing issue for users I support. Multiple users report their iOS Zoom App either drops calls, doesn't ring then shows a missed call, or when dialing out the call just ends. I have made sure to sign them out and back in, made sure c...

w357 by Listener
  • 1 replies

Test audio settings freezes

I downloaded the latest version of Zoom on Monday. I noticed that my personal version (app) is the newest version now. However, when I go to attend classes- which is just a link via Canvas, I no longer can use my computer audio headset. When I go to ...

QA by Listener
  • 2 replies

Resolved! Zoom Rooms - Ray Baum compliance required?

We are a medium size company with around 100 Zoom Rooms in the US - Trying to find out if Zoom Rooms fall under Ray Baums act for dialing 911.What I have tested and found so far Dialing 933 from a room that has not had a phone license assigned - call...

Shiloh by Listener
  • 9 replies

Resolved! Upcoming Changes to Requirements for Zoom Phone

Ray Baum’s ActThe last deadline is fast approaching — Jan. 6, 202210DLC for SMSwhat are the requirements that need to be done today? Over the next few months, we will be reaching out with more information on how and when you can submit your registrat...

4xdaveo by Listener
  • 1 replies

Resolved! Blocking Incoming Anonymous calls?

We use the Zoom phone system where I work. One of the lines I access is (I believe) just a voicemail. We receive quite a bit of anonymous calls, and I'm wondering if there's a way to block these callers from getting through. I've worked with phone sy...

JasonB by Listener
  • 1 replies

Resolved! Unsupported analog adapters?

I am a reseller/installer and need to get an analog fax working, but the only supported adapters from Audiocodes and Poly are not possible to obtain currently due to supply chain issues.. I have searched, but not found info on trying to get unsupport...

BrandonS by Community Champion | Customer
  • 9 replies

Zoom International Numbers

I live in New Hampshire, but there is a client who lives in the US Virgin Islands (St. Croix). They want to join our meeting in the United States, but there is no international number for the US Virgin Islands. Does anyone know the international numb...

Auto Receptionist

Is there any chance that if no one answered the calls/call queue it will go directly to email?

Zoom App muting you while searching on safari

My team members are having reoccurring issues of their calls muting or dropping if they are still using their zoom phone app and go into safari to search for something. The only way they have found to fix this is by hanging up on the client and calli...

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