Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Voom call forwarding- caller ID

When someone calls my Zoom number and the call is forwarded to my cell, the caller ID on my cell shows up as MY Zoom number NOT the person actually calling. This makes call backs impossible because I have no idea who called. ANyone know how to get th...

mickey2 by Listener
  • 1 replies

Getting blank page on SSO - iPhone

Hello All, We receive this odd behavior that when we select SSO method on an iPhone the page redirect to Edge and then the page just stuck there with blank page. Any tips? Best Regards,Ryan

Phone number doesnt appear on invoice

Hi all,I am wanting to port my number to a new provider, however my invoices don't display the phone number on them for the new provider to see that it is indeed my number. Does anyone know how to get a document that shows your zoom phone number and ...

Cannot send a text messages

I cannot send text messages to external phone numbers unrelated to the Zoom client. I do not know why. Anyone else working in my organization can do it, and I have a problem (screenshot). The settings are the same as for all of them. Does anyone have...

PJ610 by Listener
  • 1 replies

old version

I think Id & meeting during live session if old version.? If yes ! then you makes the wrong decision. What does FOC mean? Thanks

Problème de son, on ne m'entends pas

Je suis bien connecté a l'audio de l'ordinateur mais on ne m'entends pas quand j'essaie de faire des test on me dit que mon microphone doit sans doute avoir un soucis.Que faire?

NK22 by Listener
  • 0 replies

What does FOC mean?

We are in the process of porting our numbers over to Zoom Phone. One of the phone numbers has an update status of FOC under "Order Status" . What does FOC mean? Thanks

More Granular Real Time Analytics Requested

Our agents are more productive when they can view a "real time" wallboard with more granular details.This would be top most on our wish list! We'd also like to be able to drill into the call queues to the agent detail levels and show a panel with all...