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Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Transferred calls, other side can't hear.

Have Zoom Phone for about 162 users. Our users use a combination of Zoom app and Polycom VVX310 desk phones. Most use both (have a desk phone and use the app when remote). Our front desk uses a Polycom desk phone but mostly uses the Zoom app with the...

Resolved! Blind Transfer - Transfer Failed

All of the sudden our blind transfers from desk phone's are failing. We press Transfer, Transfer Call, Select User and when their phone starts ringing, select Transfer. It then shows a red "Transfer Failed" I just discovered that I can keep pressing ...

JeremyW by Listener
  • 2 replies

Resolved! Looking for ATA's that work with Zoom Phone?

When I find an ATA that allegedly works with Zoom Phone, I look to purchase and cannot find them anywhere, even on ebay. Anyone have some that are still available to purchase somewhere for Zoom Phone? Thanks!

Can't send SMS 2/16/22

In the last hour I have not been able to send any SMS. Is something down? Issue is in my account, can't send from computer or phone.

Hughie by Listener
  • 1 replies

Speed Dial Settings directly on Phone

I set speed dial settings directly on my phone before we had zoom software to use. I have deleted the direct settings, but zoom will not update the locations on the phone that were directly set up. What is a solution for this problem.

kfinch by Listener
  • 1 replies

Audio Issue in Windows 11

Hello there, I recently Installed Zoom App in my laptop which has windows 11 OS. I'm using Zoom Phone feature but people cannot really hear me. I thought it was my mike issue but my mike is working absolutely fine with other applications. Can someone...

Trilok by Listener
  • 4 replies

Text Messages Disapper

Does anyone have a fix for my text messages disappearing shortly after they are sent? I need to have access to them in the future, so is there a fix around this?

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