Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Desk Phone Extension Name Resolution?

We're new to Zoom phone and it's been great but there's one thing my users have been asking about, We have Polycom VVX311s and with our previous provider when you dialed an extension it would resolve the extension and display the NAME of the person y...

Common Area Phone

Hi! My employer would like to add our common area phone to the company directory or the company contacts in Zoom. Any suggestion on how to do that?

Glad by Listener
  • 2 replies

Computer and Telephone Audio

I need to create a meeting with telephone dial-in options but my settings do not give me an option for "computer and telephone audio". I am only able to check "computer audio". How do I enable this?

Incoming calls from landlines

We went live on Zoom Phone a week ago. We are having problems getting incoming calls from land lines into Zoom Phone - they continue to go through our previous provider's equipment. Has anyone else had this problem after conversion?

Resolved! Receiving calls outside set business hours

What are folks using Zoom Phone doing for those instances when calls must be received outside the commonly set business hours? There will always be a case when calls must be answered outside the hours of a standard workday. Are users forced to reset ...

Apex and Frontier

Got a call from someone who claimed they were with APEX and working for Frontier communications. Since I don't have Frontier my scam radar kicked in. How do I protect myself from a possible slammer trying to port my phone numbers?

RussB by Listener
  • 1 replies

Resolved! Assigning Phone Numbers via API

I am trying to test the process for assigning phone numbers to users via API, but I am not having success. When I try using postman "200 OK" response with nothing in the body. Attached are screen shots of what I am sending. Anyone able to spot what I...