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I downloaded the latest version of Zoom on Monday. I noticed that my personal version (app) is the newest version now. However, when I go to attend classes- which is just a link via Canvas, I no longer can use my computer audio headset. When I go to test, zoom freezes. Could this be because the school's version is not the most up to date? This was happening before as well, I was able to restart and it would work.
Hi, the version of whoever is hosting the meeting shouldn't have any affect on your device freezing. What type of device are you using (iPhone, Android, Mac, PC with Windows)? It is probably a good idea to restart the device when you install an update to the Zoom app. Depending upon what you you use as the "Speaker" and "Microphone", you may need to reselect them when updates are run.
I hope this helps!
QA - If rebooting your computer does not alleviate the freezing issue, I recommend this course of action:
Hope that helps!