When I am the webinar host, I can't see my video or the video of the other panelists - what am I doi

Hi all, When I am the webinar host, I can't see my video or the video of the other panelists when I share the presentation - what am I doing wrong? I want to see the speakers. Thanks!

Security and Privacy Issue on Mac with Big Sir system

Hi All,Can someone help me with retrieving my recordings, please? Had 2 meetings this morning both recorded, but because I can't turn on my Security & Privacy in my system preferences, the recording won't convert. Need them for an assessment due tomo...

Cannot Convert Recording on Mac Monterey

Hello- I recently updated my software on Mac to Monterey 12.0.1. I had a Zoom meeting earlier today that I recorded and it did not convert. When I tried to convert it, it said I needed to give Zoom permission in System Preferences> Security and Priva...

MAC VDI Media Plugin

Trying to get Zoom to work in my RDP environment from my Mac to my Windows PC. I have installed Citrix just so i can get the "universal" installer to install but the Zoom client on my Windows PC still shows plugin missing. Is there a Media Plugin for...

Zoom Rooms Controller application can't join meetings created by marketplace app

Our marketplace app creates Zoom meetings, and some of our customers have reported issues joining these meetings when they use Zoom Rooms Controller. Are there specific changes we would need to make in our requests to Zoom's API that would support us...

Pro account--can more than one recurring meeting be scheduled?

I purchased the Pro account recently and I want to schedule recurring meetings for two different groups I'm involved with. They do not overlap in time or attendees. However, it appears that when I create one, the other one disappears. It is overwriti...

Não entra

Já há algum tempo não consigo entrar no Zoom pelo App do computador. Toda vez que tento entrar ele parece começar a fazer o processo normal, mas logo interrompe e surge uma mensagem dizendo: "sua sessão terminou e você precisa fazer novo login". Como...

How to retrieve Zoom Recordings on my Mac?

How can I enable the reporting function?

The instructions to do this are confusing.It tells me that a host's account needs to have "Usage reporting" enabled, however I can find no setting that allows me to do this.It also says that "registration and/or polling needs to be enabled." I'm usin...