Welcome to the Zoom Community

cancel
Showing results for 
Search instead for 
Did you mean: 
394915members
189048posts

Latest Tweets by Zoom

Recent Activity

Outlook plugin not working after Version 6.3.5 installation

Good day. I need help with the Outlook plug-in for sending meetings to our customers. Before update 6.3.5, any time I created a meeting in Zoom, I was able to send the link via outlook , and the calendar reflected that meeting.After version 6.3.5 is ... Show more

Good day. I need help with the Outlook plug-in for sending meetings to our customers. Before update 6.3.5, any time I created a meeting in Zoom, I was able to send the link via outlook , and the calendar reflected that meeting.

After version 6.3.5 is not working and it is very annoying to create meeting, copy, paste the link and then go to outlook to send the invitation

Any help deeply appreciated

Regards

 


Show less

Can't launch or log in to Zoom from MS Edge

I am using a Windows laptop with Microsoft Edge. I'm not sure why this is a new issue, but I can't seem to use the browser to sign in or launch meetings from Outlook. I use my school's SSO which directs me to sign in on the browser, but there seems t... Show more

I am using a Windows laptop with Microsoft Edge. I'm not sure why this is a new issue, but I can't seem to use the browser to sign in or launch meetings from Outlook. I use my school's SSO which directs me to sign in on the browser, but there seems to be the issue of the browser not being able to communicate with Zoom. It works the other way around, where signing in opens the browser, but not the browser to Zoom if that makes sense. I can't click on "Launch Meeting" buttons and I am forced to join via browser. I know the browser used to ask if it should always launch Zoom without needing to ask, but even after resetting my browser settings, it still doesn't communicate with the app. I can't sign in to the Zoom app and I can't join any meetings that require me to sign in.

 

I don't have this issue on any of my other windows devices, so I'm quite puzzled with this issue.


Show less

reply-icon Latest Reply - 

Recurring meetings

We set up en recurring meeting (every 2 weeks) a long time ago. When we used the link the meeting starts. How can we get rid of the meeting? Or can we ignore it and set up new meetings at the scheduled time?

 

Thomas

reply-icon Latest Reply - 

Call drops at one location.

I have a system where I have four classrooms with 2 in northern Utah and 2 in southern Utah. They use zoom meeting everyday with Dell OptiPlex 7020 PC. One location when on the meeting will drop several times during the day. 70% of the time it auto r... Show more

I have a system where I have four classrooms with 2 in northern Utah and 2 in southern Utah. They use zoom meeting everyday with Dell OptiPlex 7020 PC. One location when on the meeting will drop several times during the day. 70% of the time it auto reconnects the other you have to log back in and join the call that is still going. We tested this by adding another class at that same location on the same network in the same rack stays online and never drops the call. Now we have tested the network swapped out an old switch to a new one thinking maybe the ports were going bad. Uninstalled zoom and reinstalled it. Nothing at this point has fixed it and I am scheduling a call with Dell so they can remote in at a time they done have class going on. 

 

Wanted to see if someone has experienced this and if there is something with zoom that may be causing the drop or some other thing?


Show less

"Turn On Reactions" MacOS desktop notification

I abhor automatic gesture reactions in Zoom so I've disabled them. Recently, Zoom started popping up desktop notifications every time I start a new meeting - not traditional desktop notifications but one that hangs off the camera icon in the MacOS ta... Show more

I abhor automatic gesture reactions in Zoom so I've disabled them. 

 

Recently, Zoom started popping up desktop notifications every time I start a new meeting - not traditional desktop notifications but one that hangs off the camera icon in the MacOS taskbar (Sequoia 15.2). 

 

This is horrible. How do I make it stop? 

 

Grr, I would upload an image but this forum isn't letting me.

 

The notification reads:

 

Turn On Reactions

"zoom.us" has turned off Reaction effects. Click <camera icon> and select Reactions to add more impact to your gestures.


Show less

reply-icon Latest Reply - 

January's Must-Attend Zoom Digital Customer Success Events!

Happy New Year!  We’re kicking off 2025 with these key sessions designed to elevate your skills and keep you ahead of the curve. Don’t miss out on these valuable opportunities—register now and get ready to start the year strong. See you there! Janua... Show more

Happy New Year! 🎉 We’re kicking off 2025 with these key sessions designed to elevate your skills and keep you ahead of the curve. Don’t miss out on these valuable opportunities—register now and get ready to start the year strong. See you there!

 

January 9 - What's New at Zoom - Nov/Dec 2024 - Register Here

Stay ahead in the fast-paced world of digital communication! Join us to explore the latest features, updates, and innovations Zoom has to offer. Whether you're a Zoom pro or just starting out, our expert hosts will walk you through new tools, from enhanced collaboration features to cutting-edge security enhancements. Get insights to optimize your Zoom usage, boost productivity, ask questions, share feedback, and connect with fellow Zoom enthusiasts.

 

 

January 15 - Zoom Workplace Open Office - Register Here

An engaging and interactive event designed to showcase how Zoom’s tools can transform your workplace into a seamless and productive environment. This event is packed with insights, new features, and pro tips to help you and your team maximize the value of Zoom’s comprehensive workplace solutions

 

Product Sessions: Meetings, Phone, Communication (Team Chat/Mail & Calendar/Scheduler), Productivity (Clips/Whiteboard/Surveys/Notes/Docs), and Spaces (Rooms/Digital Signage/Workspace Reservation/Visitor Management).

 

 

January 22 - Zoom AI Companion Open Office - Register Here

This event is designed to demonstrate how AI is transforming collaboration and productivity across the Zoom platform. Dive into the latest innovations, gain practical insights, and explore new features that empower your team to work smarter, not harder.

 

Product Sessions: AI Companion 2.0 & Team Chat, AI Companion in Meetings, AI Companion in Phone and AI Companion in Whiteboard/Docs/Email.

 

 

January 30 - Business Services Open Office - Register Here

This event highlights how Zoom’s business tools can elevate your organizational operations and enhance customer engagement. Learn valuable insights, discover the latest features, and get best practices to help you and your team harness the full potential of Zoom’s business services.

 

Product Sessions: Contact Center/Virtual Agent, Events/Webinar/Sessions, Revenue Accelerator, Workforce Management/Quality Management

 

 

Interested in other webinars, live product trainings or on demand content? Visit the Digital Customer Success Hub to learn more!

 

crissyd_0-1736269270311.png


Show less

January's Must-Attend Zoom Digital Customer Success Events!

Happy New Year!  We’re kicking off 2025 with these key sessions designed to elevate your skills and keep you ahead of the curve. Don’t miss out on these valuable opportunities—register now and get ready to start the year strong. See you there! Janua... Show more

Happy New Year! 🎉 We’re kicking off 2025 with these key sessions designed to elevate your skills and keep you ahead of the curve. Don’t miss out on these valuable opportunities—register now and get ready to start the year strong. See you there!

 

January 9 - What's New at Zoom - Nov/Dec 2024 - Register Here

Stay ahead in the fast-paced world of digital communication! Join us to explore the latest features, updates, and innovations Zoom has to offer. Whether you're a Zoom pro or just starting out, our expert hosts will walk you through new tools, from enhanced collaboration features to cutting-edge security enhancements. Get insights to optimize your Zoom usage, boost productivity, ask questions, share feedback, and connect with fellow Zoom enthusiasts.

 

 

January 15 - Zoom Workplace Open Office - Register Here

An engaging and interactive event designed to showcase how Zoom’s tools can transform your workplace into a seamless and productive environment. This event is packed with insights, new features, and pro tips to help you and your team maximize the value of Zoom’s comprehensive workplace solutions

 

Product Sessions: Meetings, Phone, Communication (Team Chat/Mail & Calendar/Scheduler), Productivity (Clips/Whiteboard/Surveys/Notes/Docs), and Spaces (Rooms/Digital Signage/Workspace Reservation/Visitor Management).

 

 

January 22 - Zoom AI Companion Open Office - Register Here

This event is designed to demonstrate how AI is transforming collaboration and productivity across the Zoom platform. Dive into the latest innovations, gain practical insights, and explore new features that empower your team to work smarter, not harder.

 

Product Sessions: AI Companion 2.0 & Team Chat, AI Companion in Meetings, AI Companion in Phone and AI Companion in Whiteboard/Docs/Email.

 

 

January 30 - Business Services Open Office - Register Here

This event highlights how Zoom’s business tools can elevate your organizational operations and enhance customer engagement. Learn valuable insights, discover the latest features, and get best practices to help you and your team harness the full potential of Zoom’s business services.

 

Product Sessions: Contact Center/Virtual Agent, Events/Webinar/Sessions, Revenue Accelerator, Workforce Management/Quality Management

 

 

Interested in other webinars, live product trainings or on demand content? Visit the Digital Customer Success Hub to learn more!

 

crissyd_0-1736269270311.png


Show less

January's Must-Attend Zoom Digital Customer Success Events!

Happy New Year!  We’re kicking off 2025 with these key sessions designed to elevate your skills and keep you ahead of the curve. Don’t miss out on these valuable opportunities—register now and get ready to start the year strong. See you there! Janua... Show more

Happy New Year! 🎉 We’re kicking off 2025 with these key sessions designed to elevate your skills and keep you ahead of the curve. Don’t miss out on these valuable opportunities—register now and get ready to start the year strong. See you there!

 

January 9 - What's New at Zoom - Nov/Dec 2024 - Register Here

Stay ahead in the fast-paced world of digital communication! Join us to explore the latest features, updates, and innovations Zoom has to offer. Whether you're a Zoom pro or just starting out, our expert hosts will walk you through new tools, from enhanced collaboration features to cutting-edge security enhancements. Get insights to optimize your Zoom usage, boost productivity, ask questions, share feedback, and connect with fellow Zoom enthusiasts.

 

 

January 15 - Zoom Workplace Open Office - Register Here

An engaging and interactive event designed to showcase how Zoom’s tools can transform your workplace into a seamless and productive environment. This event is packed with insights, new features, and pro tips to help you and your team maximize the value of Zoom’s comprehensive workplace solutions

 

Product Sessions: Meetings, Phone, Communication (Team Chat/Mail & Calendar/Scheduler), Productivity (Clips/Whiteboard/Surveys/Notes/Docs), and Spaces (Rooms/Digital Signage/Workspace Reservation/Visitor Management).

 

 

January 22 - Zoom AI Companion Open Office - Register Here

This event is designed to demonstrate how AI is transforming collaboration and productivity across the Zoom platform. Dive into the latest innovations, gain practical insights, and explore new features that empower your team to work smarter, not harder.

 

Product Sessions: AI Companion 2.0 & Team Chat, AI Companion in Meetings, AI Companion in Phone and AI Companion in Whiteboard/Docs/Email.

 

 

January 30 - Business Services Open Office - Register Here

This event highlights how Zoom’s business tools can elevate your organizational operations and enhance customer engagement. Learn valuable insights, discover the latest features, and get best practices to help you and your team harness the full potential of Zoom’s business services.

 

Product Sessions: Contact Center/Virtual Agent, Events/Webinar/Sessions, Revenue Accelerator, Workforce Management/Quality Management

 

 

Interested in other webinars, live product trainings or on demand content? Visit the Digital Customer Success Hub to learn more!

 

crissyd_0-1736269270311.png


Show less

Resolved! How Can I Obtain Zoom Training Video Files?

How Can I Obtain Zoom Training Video Files?

reply-icon Latest Reply - 

Check for updates missing

Dear Zoom Community I have a single monthly subscription for Zoom. The check for updates is missing from my profile. The trouble shooting advice tells me to contact my IT Admin team - as a single user I don't have one, so the advice is inappropriate.... Show more

Dear Zoom Community

 

I have a single monthly subscription for Zoom. The check for updates is missing from my profile. The trouble shooting advice tells me to contact my IT Admin team - as a single user I don't have one, so the advice is inappropriate. How do I get the check updates back.

 

Many thanks

Lynn16


Show less

Community Champion Program

Zoom Community Champions are leaders within the Community who provide thoughtful contributions to fellow community members. They provide helpful solutions, showcase product expertise, and share success stories.
Become a Champion