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Stop lowering my hand!

Recently a change was made to auto-lower raised hands when people stop talking. This is not working and we use the RAISED HAND for stand-ups and stand-downs to show who hasn't gone yet. Now, the system keeps lowering hands because someone may comment... Show more

Recently a change was made to auto-lower raised hands when people stop talking. This is not working and we use the RAISED HAND for stand-ups and stand-downs to show who hasn't gone yet. Now, the system keeps lowering hands because someone may comment on another persons update and the system thinks that person is done talking. It's really annoying and not helpful.


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Trouble hiding participants faces on recieving recording

I lead a zoom meeting and record it using Zoom's cloud. I only want the speaker's face to show on the recording so I make him a co-host and I pin him. When I recieve the recording and look at it, everyone's face shows. How can I prevent this.Show more

I lead a zoom meeting and record it using Zoom's cloud. I only want the speaker's face to show on the recording  so I make him a co-host and I pin him. When I recieve the recording and look at it, everyone's face shows.  How can I prevent this.


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40mins only even I paid for Zoom Pro

Hi, 

Do you know how can I contact someone from Zoom. I tried everything. I paid for Zoom Pro and I still have 40mins for a meeting. I need to work, that's why I pay! 

 

Thanks

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Problems hearing one participant

Hello, during an online class I could hardly hear one participant. The voice was disappearing. I heard other participants very well and, oddly enough, the others could hear him, but not me. He had his contactless earphones. What should I/ he do next ... Show more

Hello, during an online class I could hardly hear one participant. The voice was disappearing. I heard other participants very well and, oddly enough, the others could hear him, but not me. He had his contactless earphones. What should I/ he do next time so I could hear him?


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Rapport

Hello,

 

I would like to change to langage on my zoom activity reports. 

Currently, they are in french but I would like to have my meeting activity reports in english. 

 

How can I change that ? Thanks 

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gallery view with dual monitor

I'm using Zoom with dual monitors. I want to see gallery view on the larger, external monitor but it only shows speaker view on that monitor even when I have gallery view on the laptop monitor. There must be a way to do it. I saw a discussion about t... Show more

I'm using Zoom with dual monitors.  I want to see gallery view on the larger, external monitor but it only shows speaker view on that monitor even when I have gallery view on the laptop monitor.  There must be a way to do it.  I saw a discussion about this where someone asked the same question and no one had answers.  Just other people  who have the same problem.  


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"The Channel Which You Choosed Is Not Exist" Error

I am running Zoom from my Chromebook. When I go to the Meetings tab, a message comes up on the top right saying "The channel which you choosed is not exist." What I could find for a solution talked about team chats but I have not used that function a... Show more

I am running Zoom from my Chromebook. When I go to the Meetings tab, a message comes up on the top right saying "The channel which you choosed is not exist." What I could find for a solution talked about team chats but I have not used that function and I don't see how to stop that message from coming up.


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Attendees with same name

Recently, we hosted a webinar and encountered an issue with multiple attendees having the same name. Any idea on how to resolve this and if it is possible for us to find out the actual attendee's email?

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Caption Size on iPad

We use closed captions in our Zoom meetings and some of our participants have diminished hearing. On Apple iPads, the caption font size is very small and almost impossible for our older participants to read. How can we increase the font size for iPad... Show more

We use closed captions in our Zoom meetings and some of our participants have diminished hearing.  On Apple iPads, the caption font size is very small and almost impossible for our older participants to read.  How can we increase the font size for iPad?


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Disallow bots to enter meetings

Hi! I'd like to know if it's possible to disallow programmed participants to join meetings? I've been experiencing frequent bot attack on my meetings. I think allowing participants to join only through zoom app would be preferable it this case.Show more

Hi! I'd like to know if it's possible to disallow programmed participants to join meetings? I've been experiencing frequent bot attack on my meetings. I think allowing participants to join only through zoom app would be preferable it this case.


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