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Dial pad

Dial pad never shows up when i go into Zoom Phone, how do i get it to appear?

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Zoom PhoneのオンラインFAXサービス

日本でZoom PhoneのオンラインFAXサービスは提供されてるのかな?

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Introducing Zoom Workplace Simplification: A Smarter, Unified Experience

What Is Zoom Workplace Simplification? Zoom Workplace Simplification is Zoom’s latest initiative designed to create a more intuitive, unified, and efficient experience. It focuses on streamlining how users interact with meetings, chat, phone, and col... Show more

What Is Zoom Workplace Simplification?

Zoom Workplace Simplification is Zoom’s latest initiative designed to create a more intuitive, unified, and efficient experience. It focuses on streamlining how users interact with meetings, chat, phone, and collaboration tools—allowing teams to work smarter and faster within a single, cohesive workspace.

This initiative supports Zoom’s ongoing mission to reduce complexity, enhance productivity, and deliver a seamless experience across desktop, web, and mobile platforms.

Key Enhancements

1. Streamlined Interface

Zoom has introduced a cleaner, more modern layout that makes it easier to navigate between Meetings, Team Chat, Phone, Whiteboard and other Zoom products. The refreshed design reduces visual clutter and helps users quickly access essential tools.

2. Unified Zoom Workplace App

Core communication and collaboration tools—Meetings, Team Chat, Phone, Mail, Calendar, and Whiteboard—are now brought together in one unified app. This eliminates the need to switch between multiple applications or browser tabs, improving workflow continuity and saving time.

3. Enhanced Mobile Experience

The Zoom mobile app has been redesigned to provide faster access to meetings, calls, and messages. With a consistent design across devices, users can transition smoothly between desktop and mobile without disruption.

4. AI Companion Integration

Zoom’s built-in AI Companion now plays a more central role in everyday work. It can generate meeting summaries, prioritize voicemails, assist with scheduling, and provide intelligent suggestions—helping users stay focused on what matters most.

5. Simplified Admin and User Controls

Both administrators and end users benefit from clearer settings, easier configuration options, and simplified onboarding. These improvements make it faster to deploy, manage, and adopt Zoom Workplace across teams.

Benefits for Users and Organizations

  • Faster navigation and a reduced learning curve for new users

  • Improved productivity through unified communication tools

  • A cleaner design that minimizes distractions during meetings

  • A consistent experience across desktop, web, and mobile

  • Better adoption of advanced features such as AI Companion and Scheduler

Rollout Timeline

Zoom Workplace Simplification began rolling out in December 2025, with general availability on December 15, 2025. Updates include enhancements to the meeting interface, mobile experience, and overall workspace navigation.

Zoom Workplace Simplification represents a meaningful step forward in how teams connect and collaborate. By unifying tools, decluttering the interface, and embedding AI-driven assistance, Zoom enables users to spend less time managing technology and more time achieving results.

Have feedback or questions?
Join the conversation in the Zoom Community and share your thoughts on the new Zoom Workplace experience!


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Problem after installing update

A new problem seems to have come up, possibly due to installing Zoom update 6.6.10 on Windows 11. When clicking a URL meeting link, Zoom says I need the Zoom app, and offers to download the app instead of joining the meeting. I click the download lin... Show more

A new problem seems to have come up, possibly due to installing Zoom update 6.6.10 on Windows 11. When clicking a URL meeting link, Zoom says I need the Zoom app, and offers to download the app instead of joining the meeting. I click the download link it shows and it downloads a small Zoom opener. I run that and then it joins the meeting. A session on the Zoom chatbot help said to uninstall and reinstall Zoom. That worked, though I had to reinitialize both Firefox and Edge to accept URL links to Zoom.
After I installed update 6.6.11, the problem came back. This time I simply downloaded and ran the full installer, which solved the problem. After several years of updating Zoom nothing like this ever happened before. 


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AI Companion meeting Summary

I am trying to turn on the meeting summary in AI companion, but on my account settings it says 'locked by admin' i did not have the function to turn it on during the meeting. Zoom help is not helping, can anyone guide me as to why this is?

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Request for Refund

Dear Zoom Billing Support Team, I am contacting you regarding an automatic charge that was processed on November 17, 2025.We have not been using this service since December, however the subscription was automatically renewed and charged to our accoun... Show more

Dear Zoom Billing Support Team,

 

I am contacting you regarding an automatic charge that was processed on November 17, 2025.

We have not been using this service since December, however the subscription was automatically renewed and charged to our account. As this charge was not intended, I would like to request a billing review and reversal of this charge.

Please let me know if any additional information is required.

Thank you for your assistance.

Best regards,


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Camera Shutting Off

My camera keeps shutting off by itself. Drivers are all up to date. Connected on my desktop via USB port but not hub. Audio is fine and participants can hear me just no video. I click it back on and after a second or two it shuts off again and won't ... Show more

My camera keeps shutting off by itself. Drivers are all up to date. Connected on my desktop via USB port but not hub. Audio is fine and participants can hear me just no video. I click it back on and after a second or two it shuts off again and won't remain on.


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Resolved! recordings

Where can I find my recording?  I just had a meeting, started and stopped recording a couple of times, at the end of the meeting zoom usually asks me where I want to save the recording.  today...  nothing. 
Where can I

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Reg Contact Center Address Book contacts

HiIs there a way to have multiple phone nos (Mobile/Work/Home) for a employee in the Address Book but be able to hide public view of the numbers? We want the HR Agents (having access to the queue/Contact Center) to be able to see all the phone number... Show more

Hi

Is there a way to have multiple phone nos (Mobile/Work/Home) for a employee in the Address Book but be able to hide public view of the numbers? We want the HR Agents (having access to the queue/Contact Center) to be able to see all the phone numbers/details but not for the numbers to be visible to people outside the Contact Center. Is this possible to be done?

Ramki


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please move this window away from the shared application

When I share my screen, the overlapping parts turn black. I want to avoid this. Please tell me how to avoid it. I am using a Lenovo ThinkPad X13. Thank you very much. ----------------Solved.The problem was that the graphics card driver provided by th... Show more

When I share my screen, the overlapping parts turn black. I want to avoid this. Please tell me how to avoid it. I am using a Lenovo ThinkPad X13. Thank you very much.

 

----------------

Solved.

The problem was that the graphics card driver provided by the computer manufacturer was outdated.

The problem was solved by applying the latest Intel driver.


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