I use Zoom for a meetup group, and attend other zoom calls as well.

I receive a notification whenever one of my  calls will begin usually as soon as a person logs in.  I also receive a summary of the content.

The problem is that the "From" address does not reference my group, but has the name of another person who leads a call for something entirely different.  The real email is  ***********.  It shows "person -different organization."

I use an address on outlook but use  apple mail on my mac.  Is this an issue with zoom, outlook, or apple?

Hello everyone,

I'm having an issue with the Praiz Notetaker app on Zoom. Even after deleting the app from my account, it still continues to show up in my meetings. Has anyone else experienced this or know how I can completely remove it from my meetings?

I appreciate any help or suggestions!

Thank you in advance,

Julia

Hi guys!

I would like to activate the waiting room for a group of users and have a specific participant (a notetaker, not a 'real' user) automatically added to the waiting room for every meeting.

So if the host wants to add him, he can just accept the participant, and if not, he will leave him in the waiting room.

How can I do it please?

Benji

There are times when webinar content is confidential and we would like to prohibit AI note taking. In a meeting the AI notetaker is identified.  It does not seem to be listed as an attendee for a webinar. Is there a setting to deny access, or a way to do so manually?

I should begin by saying this is my business line.  I wished to change from one plan to the Pro Plus plan, giving me phone and meetings.  I did chat and a phone call, finally finding someone I thought could help on chat. (see attachment 1st zoom response.)  After seeing this email, I checked my account and found that I no longer had phone in my account.  Emailed back, no response.  Got on chat again, and was told it may take 1 - 3 days to fix.  They finally agreed to escalate it.  I then received attachment 2.

Since my number has been deleted, I am told I will have to purchase a phone plan in order to most likely get my number back.  As policy, zoom will not give me my money back on a cancelled plan, so there is that.

They even state in the email that the change was screwed up, "Purchase the base Zoom Phone Plan to regain access to the Phone System, it was not provisioned during the Plan Upgrade. 2. Re-obtain the Phone number afterwards as the Zoom Phone plan was removed"  But instead of fixing the mistake, they wish me to jump thru all these hoops.  I can not wait to post all this on PissedConsumer.com.

Of course, I can not call and talk with anyone, and the chat has been worthless.

Anyone have an idea for me?

Rick

A few updates ago, the Zoom app stopped showing my background when I had the Virtual backgrounds turned OFF! What I see is myself with a light blue gradient background. What am I missing? Is there a setting somewhere to set? The Zoom support bots were no help(endless loop of the same suggestions that don't work or don't apply). I appreciate any help anyone has to offer. 🙂