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No option to record separate participant audio files

Acon
Newcomer
Newcomer

I need to record separate audio files from my meeting, but when I go to 'settings' and 'recording', there's no option to 'record a separate audio file for each participant' as all the help articles say there should be. Has anyone else had this problem and if so how do I fix it? Thanks.

1 REPLY 1

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

Do you pay for Zoom?

 

If you do, go to your Settings>Recording> and make sure the following setting is on in Cloud recordings;

 

Screenshot 2024-01-26 at 8.04.31 AM.png

This feature only works for cloud recordings. 

Regards

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