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Resolved! Porting numbers away from Zoom- Need PIN

Hello I've been trying to port numbers away from Zoom with the PIN number provided in the Phone Section. However, my porting destination (ZohoVoice) has been reporting failures due to incorrect PIN. How can I resolve this issue? Where can I get the c... Show more

Hello I've been trying to port numbers away from Zoom with the PIN number provided in the Phone Section. However, my porting destination (ZohoVoice) has been reporting failures due to incorrect PIN. 

 

How can I resolve this issue? Where can I get the correct PIN for porting away from ZOOM? thanks!

 


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Transcripts of Phone Calls

We use the transcripts of our phone conversations, by pasting them into ChatGPT and creating custom responses for our cases. We need the transcripts in order to have GPT create these responses. I didn't see ZOOM being able to provide these transcript... Show more

We use the transcripts of our phone conversations, by pasting them into ChatGPT and creating custom responses for our cases. We need the transcripts in order to have GPT create these responses. I didn't see ZOOM being able to provide these transcripts.


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How to Delete Notifications in Docs tab

My office uses Zoom Workplace and the desktop application recently updated to include "Docs." I received an automated message from "Docs Assistant," saying, "Welcome to Zoom Docs, which enhances your efficiency in creation, collaboration, and meeting... Show more

My office uses Zoom Workplace and the desktop application recently updated to include "Docs." I received an automated message from "Docs Assistant," saying, "Welcome to Zoom Docs, which enhances your efficiency in creation, collaboration, and meetings with the help of the AI companion."

 

I cannot figure out how to delete this notification. The "three dots" on the bottom right only offer one option--to turn notifications on or off. I have them off, but I still get a notification on every startup, telling me this message exists.

 

I do not want to see notifications I've already read. I want to delete this message entirely.

 

How can I do that?


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Resolved! Warmly persists

I recently created a Warmly account through Zoom. The name tag is cool, but there was no easy way to turn it on and off in the middle of a call, so I deleted it from my Zoom account and I deleted my Warmly account, but the name tag continues to appea... Show more

I recently created a Warmly account through Zoom. The name tag is cool, but there was no easy way to turn it on and off in the middle of a call, so I deleted it from my Zoom account and I deleted my Warmly account, but the name tag continues to appear on the screen when I'm sharing my camera. How can I get rid of this? 


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Resolved! Poly Edge phones losing key positions

Good morning! We are experiencing some of our Poly Edge phones losing the BLF and Speed dial positions assigned by Zoom user settings. It seems to be temporarily resolved by a phone power cycle. Any thoughts one what could be causing this?

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How to block bots like firefliesai notetaker

How do I block bots like fireflies.ai notetaker from my calls? How are these bots not wiretapping???

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Why does Zoom not allow Whiteboard to be Black?

I notice that no matter how I ask the question, the internet keeps responding by telling me about "Theme" and "Dark mode"!! My question is specific: Can you make the Whiteboard be a Blackboard like you can in Openboard? Yes or No. And if yes where is... Show more

I notice that no matter how I ask the question, the internet keeps responding by telling me about "Theme" and "Dark mode"!! My question is specific: Can you make the Whiteboard be a Blackboard like you can in Openboard? Yes or No. And if yes where is the instruction. If it cannot be done, then Zoom needs to say so, so that those of us who want that feature can get it elsewhere. Repeat, I am not interested in Dark mode, Dark Theme, etc. I am only interested in turning the Whiteboard into a Blackboard.

 

I thank the Zoom community iin advance for their response.


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Shared Receptionist

I have a bit of a weird situation. My companies receptionist is retiring. We will have three different people rotating and answering phones. Trying to think of the best way to handle it. Our main line goes to an Auto Receptionist that directs phone c... Show more

I have a bit of a weird situation. My companies receptionist is retiring. We will have three different people rotating and answering phones. Trying to think of the best way to handle it. Our main line goes to an Auto Receptionist that directs phone calls during business hours to the receptionist that is retiring. If our receptionist doesn't answer, it goes to three members of our support team in round robin.

 

Now that the three support members will be sitting at the reception desk, we want the one currently at the desk to answer first, and then it overflow to the other two. 

 

My main question is what is a good way to allow whoever is at the front to be the main person without me changing the call routing every time it changes? My solution for now will be to have support log out of their account and into the receptionist account whenever they sit at the reception desk. Thanks in advance for any advice!


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Feature request to throttle hand raising

The meeting I participate is announced publicly and occasionally has bombers come to disrupt the meeting. One of their tricks is to raise and lower their hand rapidly. Currently, that makes them jump around in the participant list and thumbnails, mak... Show more

The meeting I participate is announced publicly and occasionally has bombers come to disrupt the meeting. One of their tricks is to raise and lower their hand rapidly. Currently, that makes them jump around in the participant list and thumbnails, making it more difficult to select them and remove them.

 

A simple feature that would be helpful would be to have available is a throttle on raising hands so that after raising and lowering a user's hands multiple, say 3 times, within a threshold timeout, say 10 seconds, the bombers would be unable to raise their hands for a period. It would not need to be a very long throttle to be effective, perhaps even a minute block would be enough for the feature to be useful.

 

It would be a feature that would not have much impact on our intended participates because it is so temporary and is an exceedingly rare behavior for normal meeting attendees.

 


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Delay option for sending invites to participants?

Is there a way to delay sending the invite to participants until a certain date and time? I want to create multiple invites for zoom mtgs for the following week. I want them to receive the invite the morning of the meeting so it does not get buried i... Show more

Is there a way to delay sending the invite to participants until a certain date and time? I want to create multiple invites for zoom mtgs for the following week. I want them to receive the invite the morning of the meeting so it does not get buried in their inbox. Is this possible within Zoom or do I have to copy the invite to an external email provider such as gmail or outlook to achieve this?  Thank you


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