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Resolved! Access to registration data in meetings with registration

Hi,

I need to access the data from the registration form in a meeting with registration.

I added extra questions and need to see the answers

Many thanks

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Resolved! Zoom app permformance question

Dear

Our end user often use zoom app for discuss, not using video meeting, but it use more ram resource in the computer. Is there suggestion for adjusting ram performance ? Thanks.

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Audio gain reduction and streaming.

I've been reading that when I use my Yamaha MG10XU mixer, the voice output to zoom (and then to remote attendees) is reduced and I must increase the gain and consequently more noise. Is this true? I'm running W11 on a thinkpad i7 64 bit, 24gb Memory.... Show more

I've been reading that when I use my Yamaha MG10XU mixer, the voice output to zoom (and then to remote attendees) is reduced and I must increase the gain and consequently more noise.    Is this true?  

I'm running W11 on a thinkpad i7 64 bit, 24gb Memory.  Using Ethernet or wifi connections?  Zoom Ver 6.5.12

 

Thank you for your assistance.  Peter


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Setting up a message on entry to the meeting

Hi, I've seen various posts about messages in the waiting room and sending messages to invitees when a meeting is cancelled, but my need is as follows:I run a ukulele club which uses Zoom for remote attendees. Occasionally, I need to inform members t... Show more

Hi, I've seen various posts about messages in the waiting room and sending messages to invitees when a meeting is cancelled, but my need is as follows:

I run a ukulele club which uses Zoom for remote attendees. Occasionally, I need to inform members that the session isn't taking place on a particular week. The problem is that the Zoom meeting number is known by a lot of people, not all of whom I have contact details for.

Therefore, I need to set up a message informing people when they enter the meeting that the session is cancelled. I don't use a waiting room as I don't want to be constantly admitting people during playing songs, as not all are able to join the sessions right at the start.

Is there something like a pop-up screen that I can use to put a message on?

Thanks

Paul


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Does Zoom integrate online game sharing via screen like livestream but for internal use?

While zooming I tried to access an online gaming website, it was legal to share in class but when I shared it the connection was not good. Is it because of my zoom settings?Should I tweak some settings? Please give me some suggestions.May I give you ... Show more

While zooming I tried to access an online gaming website, it was legal to share in class but when I shared it the connection was not good. Is it because of my zoom settings?

Should I tweak some settings? Please give me some suggestions.

May I give you the link to the website where I have the image tearing problem?


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Resolved! Meetings vanished

zoom actualized automatically to a new version, and now my recurring meetings are not showing up, how can I recover those?

Thank you

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preventing user taking screenshot

Dear Zoom developer, Is there an option that will allow us to share screen and at the same time prevent other users to take screenshot of what we share? This feature will be very useful for some sensitive information or information with certain level... Show more

Dear Zoom developer,

 

Is there an option that will allow us to share screen and at the same time prevent other users to take screenshot of what we share?  This feature will be very useful for some sensitive information or information with certain level of confidentiality.

 

Thank you.

 

Best regards,

Roger


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Request refund

Dear Zoom Support Team,I am writing to request a refund for a recent charge on my Zoom Pro subscription.The payment was processed on Dec 28, 2025 due to an unintended auto-renewal. I have since disabled automatic renewal on my account, and I have not... Show more

Dear Zoom Support Team,

I am writing to request a refund for a recent charge on my Zoom Pro subscription.

The payment was processed on Dec 28, 2025 due to an unintended auto-renewal. I have since disabled automatic renewal on my account, and I have not used the subscription since the renewal. Given these circumstances, I kindly request a refund for this charge.

Please let me know if you need any additional information to process this request.

Thank you for your assistance.


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Request a refund

I did not intend to subscribe this term but the plan was auto-paid. I would like to get a refund for the payment that was made unintentionally.

Seeing videos and chat function on a tablet at the same time

I am going to use zoom on my samsung tablet but I was hoping to be able to see the chat screen and the video participants at the same time. I can't figure out how to do it. Please help!

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