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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

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Recent Activity

Screen sharing issues after recent Linux update

After a recent Linux update, screen sharing is not working the same way for me.I can share one screen, but additional screens are no longer available to select.This setup worked fine before the update.I am using a multi-monitor setup and did not chan... Show more

After a recent Linux update, screen sharing is not working the same way for me.
I can share one screen, but additional screens are no longer available to select.
This setup worked fine before the update.
I am using a multi-monitor setup and did not change any Zoom settings.
Has anyone else seen this, or found a workaround?


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First 2026 Linux update and now unable to share third screen?

Hi guys, we run a support group using three monitors. Gallery view in the middle, slide control, chat and participants on the right and slide presentations on the left. Worked fine for years but not since this years update. Uninstalled and reinstalle... Show more

Hi guys, we run a support group using three monitors. Gallery view in the middle, slide control, chat and participants on the right and slide presentations on the left.   Worked fine for years but not since this years update.  Uninstalled and reinstalled the December version and it works fine.

 

System, Linux Mint 22.2 XFCE desktop, NVidia GFX driver.


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Refund for automatic annual pro subscription

I have been billed for an automatic annual pro account which I no longer use.  I never intended to sign up for automatic renewal and we are a small charity which really cannot afford or need this service.  Are you able to refund me?

Recording on computer not possible

I want to record my zoom session on my own computer, but zoom only allows cloud recording. I have checked all settings and couldn’t figure it out. Does anyone have any suggestions? 

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Incorrect Email Address on License Purchase

Hi there,I accidentally entered an incorrect email address when purchasing a Zoom Pro license. Unfortunately, we do not have access to that email address, and as a result, we are unable to sign in to the Zoom account associated with the license.Pleas... Show more

Hi there,

I accidentally entered an incorrect email address when purchasing a Zoom Pro license. Unfortunately, we do not have access to that email address, and as a result, we are unable to sign in to the Zoom account associated with the license.

Please advise how this can be corrected? Additionally, which Zoom support channel should I contact to resolve this issue as soon as possible, given that I cannot sign in to the affected account?

 


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Live broadcast of the conference on Youtube

I have a Zoom Workplace Business plan. Is the "streaming" feature available? I see it in the "Meetings" section, but the settings are unavailable...

reply-icon Latest Reply - 

IPU6 support on Linux

Hi, I use a Thinkpad X1 Gen 11 with a Raptor Lake chipset/cpu and an IPU6 camera with openSUSE Tumbleweed.IPU6 cameras have been a long standing issue and are still not fully supported everywhere but with the latest software in openSUSE:- kernel 6.13... Show more

Hi,

 

I use a Thinkpad X1 Gen 11 with a Raptor Lake chipset/cpu and an IPU6 camera with openSUSE Tumbleweed.

IPU6 cameras have been a long standing issue and are still not fully supported everywhere but with the latest software in openSUSE:

- kernel 6.13.4

- libcamera 0.4.0

I can finally at least get a video picture from the qcam application which is part of libcamera.

Camera is also referred to as "ov2740" in case that is important.

 

Still the latest Zoom client 6.3.11 does not show any video. It selects the Camera "ipu6" but it stays black.

 

Anyone knows the state of support of this camera within Zoom? Should I rather raise a support issue?

 

Thanks,

 Wolfgang


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Zoom Audio Device driver installation does not pop up

Hello, everybody!I am running a latest Zoom version on Intel-based Apple Mac Mini 2018, on macOS Sequoia 15.7.3 (24G419).When I try to share screen with audio (share audio checkbox is active) from my computer, the Zoom Audio Device driver installatio... Show more

Hello, everybody!

I am running a latest Zoom version on Intel-based Apple Mac Mini 2018, on macOS Sequoia 15.7.3 (24G419).

When I try to share screen with audio (share audio checkbox is active) from my computer, the Zoom Audio Device driver installation DOES NOT pop up, how it used to on other systems.

 

I tried to uninstall / reinstall Zoom several times, I also tried older versions and it just does not work.

Does anybody know how to (manually) trigger the installation of Zoom Audio Device driver?

 

Please help!


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Resolved! Problems using Zoom on Asus Vivobook

I just bought a new computer - an Asus Vivobook. It has an I5 core and so should be excellent. I installed Zoom and tested it. The sound from the device is great but the sound I am receiving is terrible. When I test the sound using Zooms test device,... Show more

I just bought a new computer - an Asus Vivobook. It has an I5 core and so should be excellent. I installed Zoom and tested it. The sound from the device is great but the sound I am receiving is terrible. When I test the sound using Zooms test device, I can hear the sound, or the sound starts and then cuts of. I talked to a friend in the UK using Zoom and the sound quality was dreadful. Has anyone experienced this before? Any tips? This is the first time I have ever experienced this problem. 

 


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【重要】Zoom Community 一時ログイン停止のお知らせ(1/10-1/22)

Japan User Groupの皆様 Zoom Communityチームより、重要なお知らせがございます。 平素より Zoom コミュニティをご利用いただき、誠にありがとうございます。このたび、Zoom Community Platform は新しいプラットフォームへ移行いたします。プラットフォーム移行の際に、コミュニティのログインが一時できなくなることをお知らせいたします。 移行スケジュール: 1月10日 午前1時(JST)/ 1月9日 午前8時(PST)~1月22日: ログイン機能を一時停... Show more

Japan User Groupの皆様

Zoom Communityチームより、重要なお知らせがございます。

平素より Zoom コミュニティをご利用いただき、誠にありがとうございます。
このたび、Zoom Community Platform は新しいプラットフォームへ移行いたします。
プラットフォーム移行の際に、コミュニティのログインが一時できなくなることをお知らせいたします。


移行スケジュール
:

  • 1月10日 午前1時(JST)/ 1月9日 午前8時(PST)~1月22日: ログイン機能を一時停止いたします
    この期間中、Zoom コミュニティは「閲覧専用モード」となり、新規投稿や返信などの操作は一時的にご利用いただけません。
    ただし、既存の投稿や情報の閲覧は可能です。


  • 1月22日: 新プラットフォーム 正式稼働
何が変わりますか?
機能強化と新機能が追加されます:
  • 🎨 更新されたブランドユーザーエクスペリエンス
  • 強力な AI 搭載検索機能
  • 🌏 ユーザー生成コンテンツの翻訳機能
  • 💬📝 追加のコンテンツタイプ(質問、会話、記事!)

 

 


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