Incorrect Email Address on License Purchase

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Hi there,

I accidentally entered an incorrect email address when purchasing a Zoom Pro license. Unfortunately, we do not have access to that email address, and as a result, we are unable to sign in to the Zoom account associated with the license.

Please advise how this can be corrected? Additionally, which Zoom support channel should I contact to resolve this issue as soon as possible, given that I cannot sign in to the affected account?

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!