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I need Full HD enabled on my Pro account as a professional broadcaster.

Im in need to have my account enable for full HD (1080p) as the plan is to use zoom with vMix for our broadcasts. Please Zoom staff help with this issue. Happy new years! I must say Im quite shocked that Im not able to make a simple support request t... Show more

Im in need to have my account enable for full HD (1080p) as the plan is to use zoom with vMix for our broadcasts. 

Please Zoom staff help with this issue.

 

Happy new years!

 

I must say Im quite shocked that Im not able to make a simple support request to enable full HD, even with a paid account. (Pro).

Regards B 

 

 


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removing fireflies ai from my zoom account

How do i remove Fireflies ai transcription bot from my zoom account? I cannot find where it is located.

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How do I create a split screen

When I do podcast, I want to show my myself and the other person.  How do I do? 

 

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Zero touch provisioning with Poly E220 and E450

Setting up a new customer, and they have purchased E220 and #450 phones. I've not worked with Polycom before. We were trying a test to get one set up, and could not get Zero Touch provisioning to work. Tried to find a video on it, to see what it shou... Show more

Setting up a new customer, and they have purchased E220 and #450 phones.  I've not worked with Polycom before.

 

We were trying a test to get one set up, and could not get Zero Touch provisioning to work.  Tried to find a video on it, to see what it should look like, but really cannot find anything.  The only threads I've found seem to indicate that ZTP is a big problem on Polycom.  

 

Has anyone had any experience with the E220 and E450 phones with ZTP?


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AI for participants

How do I get AI to work for me to summarize meetings at which I am a participant - not a host?

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Resolved! call queue setup: ring 2 simultaneously, if no answer ring a 3rd...?

How do I setup a call queue to first ring two people simultaneously, and if no answer then ring to a 3rd person? I see it shown as an option in the call queue setup section (see included screenshot below, but I can't find directions on how to set it ... Show more

How do I setup a call queue to first ring two people simultaneously, and if no answer then ring to a 3rd person? I see it shown as an option in the call queue setup section (see included screenshot below, but I can't find directions on how to set it up that way. 

Zoom Call Que.jpg


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Resolved! Recording only the host

Does anybody know how to set up a meeting where you only record the host and not the participants? It's that possible? 

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Resolved! Zoom Room no longer shows a reoccurring meeting

Hi, We have encountered an issue where a Zoom Room no longer shows a reoccurring meeting, but this meeting is still visible in the Microsoft Outlook calendars of the people who attend this meeting. Theres been no evidence of the meeting being cancell... Show more

Hi,

 

We have encountered an issue where a Zoom Room no longer shows a reoccurring meeting, but this meeting is still visible in the Microsoft Outlook calendars of the people who attend this meeting.

 

Theres been no evidence of the meeting being cancelled, and checking the zoom portal outlook is set up to share its calendar with zoom for the people affected. Is there anything we can troubleshoot to prevent such an issue from happening or find out why the reoccurring meeting was removed from the Zoom Room?

 

Thanks


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Always allow us to rearrange the screen

For Toastmaster meetings, we commonly rearrange the faces on the display so the Speaker image is close to the webcam. Looking at the "webcam / Speaker image" simultaneously, gives the impression, to the Speaker, that the audience is listening. If we ... Show more

For Toastmaster meetings, we commonly rearrange the faces on the display so the Speaker image is close to the webcam. 

 

Looking at the "webcam / Speaker image" simultaneously, gives the impression, to the Speaker, that the audience is listening.

 

If we cannot place the Speaker image close to the webcam, it appears to the Speaker, that the audience is not listening. 

 

We do not want to give the impression that we are ignoring the Speaker, because it is a boring Speech.

 

I suspect that there are thousands of Toastmaster clubs who use Zoom.  There are quite likely more small groups than large groups who use Zoom.

 

It would be better if we could "always" rearrange the images on the screen, even if someone raises their hand.


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