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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

I need Full HD enabled on my Pro account as a professional broadcaster.

Bernienor
Newcomer
Newcomer

‎2025-12-31 07:36 AM

Im in need to have my account enable for full HD (1080p) as the plan is to use zoom with vMix for our broadcasts. 

Please Zoom staff help with this issue.

 

Happy new years!

 

I must say Im quite shocked that Im not able to make a simple support request to enable full HD, even with a paid account. (Pro).

Regards B 

 

 

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1 REPLY 1

MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2025-12-31 10:44 AM

Hello @Bernienor,

Welcome to the Zoom Community! We're glad to have you here!

Only Zoom Events or Zoom Webinars Plus accounts can enable 1080p video for webinars; for meetings, 1080p is available to Business and Enterprise accounts.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
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