It has always worked for me, but now, when I click on the bar to be sent a code, it does not, so I cannot log in as I always have. I need this for work so I really need a solution soon. I work from home and holding my phone during sessions is not an option.

I pay for Zoom.  I host Zoom meetings.  I use the AI Companion on all my Zoom meetings.

I also am a guest on other people's Zoom meetings.  I have the option to ask them to enable AI Companion but I have no access to the summary if they accept.  Why would Zoom leave out such a powerful and useful option?  I can understand not making it available to non paying Zoom participants but come on!

I have used a paid version, a different free version as well as being a participant on someone else’s Zoom call when the meeting ends at precisely 17 minutes. I wrote to Zoom support with no response from them.

It possibly is a setting I need to change but don’t know where to look or begin. FYI, I am in Spain and using a VPN blocker so the IP address shouldn’t be an issue.

Any direction would be appreciated.

Hi,

I have a Workplace Pro account. It says I have access to AI Companion. When I set up a meeting a meeting, I select the meeting summary option under Advanced, I think. However, so far I have not been able to locate the summaries. I also record the videos and can find them. 

Help please!

When on a conference call the other parties are able to hear me from the first word to the last, but once it shifts to them to talk, there is a significant delay before I can hear what they are saying... so much so that I have to ask them to repeat themselves, which if we are talking and they aren't quit for too long, we are fine.  But once I have talked for a bit, I hear a beep, then when I ask them to respond, it takes a bit of time for Zoom to recognize that they are speaking.  They get the green boarder and the mouth is moving, but the audio is delayed, and I pick them up halfway thru a sentence.  How do I fix? 

Also, when there have been three parties, the other two don't have the delay on their side, it's only on my side. 

Hello Zoom family:

I've downloaded the Zoom Workplace APP(Version 6.3.5)on my macbook pro m4.

When I try to turn off the virtual background and click the 'None' option from the Virtual background, it still shows me a background (a picture of trees and waterview), but I'm unable to get rid of it.

Does anyone have this same problem?

I appreciate your help.

Hello everyone,

I'm having trouble setting up my phone number in the Zoom Phone system. When someone calls the number, they hear the message: "Please press 0 to speak to the operator." However, when "0" is pressed, the caller hears: "There’s nobody at that extension."

I’ve tried configuring this in my Zoom account settings but haven’t been able to figure out where or how to fix this. I’m looking for help with the following:

• How to correctly set up the "Press 0 for operator" functionality so it routes to the correct person or extension.
• Where in the Zoom admin settings I can configure this behavior.
• Any specific settings I need to review or adjust to make this work as intended.

I would appreciate detailed guidance or any steps I can follow to troubleshoot and resolve this issue.

Thank you in advance for your help!