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Meeting cutting off at 17 minutes

Cathy5085
Newcomer
Newcomer

‎2025-01-20 04:39 AM

I have used a paid version, a different free version as well as being a participant on someone else’s Zoom call when the meeting ends at precisely 17 minutes. I wrote to Zoom support with no response from them.

 

It possibly is a setting I need to change but don’t know where to look or begin. FYI, I am in Spain and using a VPN blocker so the IP address shouldn’t be an issue.

 

Any direction would be appreciated.

 

 

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MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2025-01-20 02:31 PM

Hello @Cathy5085,

Welcome to the Zoom Community! We're glad to have you here.

Please try to disable your VPN and let us know if you are still getting disconnected.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
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