Meeting cutting off at 17 minutes

I have used a paid version, a different free version as well as being a participant on someone else’s Zoom call when the meeting ends at precisely 17 minutes. I wrote to Zoom support with no response from them.

It possibly is a setting I need to change but don’t know where to look or begin. FYI, I am in Spain and using a VPN blocker so the IP address shouldn’t be an issue.

Any direction would be appreciated.