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Disable two-step protection.

Hello, I'm trying to disable two-step verification, but nothing I do seems to work.I followed the steps below to enable and disable it:- Log in to the Zoom web portal as an administrator.- In the navigation menu, click Advanced, then Security.- Under... Show more

Hello, I'm trying to disable two-step verification, but nothing I do seems to work.

I followed the steps below to enable and disable it:

- Log in to the Zoom web portal as an administrator.

- In the navigation menu, click Advanced, then Security.

- Under Security, click the Sign in with two-step verification toggle to enable or disable it.

It's disabled, but Zoom still asks for the second code when I log in, the second step of the verification.


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Speaker Notes missing during Zoom screen sharing – is this possible?

Hi every one, I am preparing presentations for zoom meetings and wanted to ask if there's a way to view speaker notes while screen sharing slides. I know speaker notes are easy to use in tools like power point or google slides , but during zoom meeti... Show more

Hi every one, 
I am preparing presentations for zoom meetings and wanted to ask if there's a way to view speaker notes while screen sharing slides. I know speaker notes are easy to use in tools like power point or google slides , but during zoom meetings it's not always clear how to keep notes visible without participants seeing them. 


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No access to my old e-mail address used to create my ZOOM account

Good evening,I have no more access to my original e-mail address used to create my ZOOM account! Therefore, I have no access to my zoom account while I have paid my bill (see the attached proof of payment).Could you please help me to access to my acc... Show more

Good evening,

I have no more access to my original e-mail address used to create my ZOOM account! 

Therefore, I have no access to my zoom account while I have paid my bill (see the attached proof of payment).

Could you please help me to access to my account?

With thanks,

Nkunzi


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Introducing Zoom AI Companion 3.0: Turn Conversations into Outcomes

Work today moves fast — meetings, docs, and notes scattered everywhere. Zoom AI Companion 3.0 brings it all together with a new flexible work surface that helps you create, automate, and complete work faster. With AI Companion 3.0, you can: Get resul... Show more
Work today moves fast — meetings, docs, and notes scattered everywhere. Zoom AI Companion 3.0 brings it all together with a new flexible work surface that helps you create, automate, and complete work faster.
 
With AI Companion 3.0, you can:
  • Get results faster – Turn your data and notes into polished documents, reports, and actionable insights.
  • Find information instantly – Use agentic retrieval to search across Zoom Meetings and Docs, Google Drive, Microsoft OneDrive, and more.
  • Work your way – Access AI Companion on the new web surface or across the Zoom Workplace app.
  • Reclaim your time – Let AI Companion manage meeting prep, follow‑ups, and scheduling so you can focus on what matters most.
  • Create personal custom workflows – Automate repetitive tasks without IT setup.
Whether you’re preparing for a meeting, writing a proposal, or analyzing insights across projects, AI Companion 3.0 helps you move from conversation to completion — all within Zoom Workplace.
 
Available December 15 for eligible paid Zoom Workplace plans at no additional cost or in the new AI Companion standalone paid plan.

Experience the next generation of AI Companion today.
 
AIC3.0_.png

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By
Community Moderator | Employee

“meetingService” is returning null.

Till 12/12/25 evening we were able to host live meetings & attendees were able to join. But from 12/12/2025 8:30pm IST evening, it is Unable to connect zoom webinars, Zoom App created is of type Meeting SDK using SDK credentials SDK key , SDK Secret.... Show more

Till 12/12/25 evening we were able to host live meetings & attendees were able to join. But from 12/12/2025 8:30pm IST evening, it is Unable to connect zoom webinars, Zoom App created is of type Meeting SDK using SDK credentials SDK key , SDK Secret.
“meetingService” is returning null. We need to get value or zoom won't start from Mobile Android.


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Refund Payment

I purchased Zoom Business, having previously been using Zoom Pro. The reason for upgrading was my understanding that we could use one paid account for two meetings simultaneously, but after using it, this proved incorrect. Therefore, I want to revert... Show more

I purchased Zoom Business, having previously been using Zoom Pro. The reason for upgrading was my understanding that we could use one paid account for two meetings simultaneously, but after using it, this proved incorrect. Therefore, I want to revert to a Pro account.


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call queue setup: ring 2 simultaneously, if no answer ring a 3rd...?

How do I setup a call queue to first ring two people simultaneously, and if no answer then ring to a 3rd person? I see it shown as an option in the call queue setup section (see included screenshot below, but I can't find directions on how to set it ... Show more

How do I setup a call queue to first ring two people simultaneously, and if no answer then ring to a 3rd person? I see it shown as an option in the call queue setup section (see included screenshot below, but I can't find directions on how to set it up that way. 

Zoom Call Que.jpg


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Chat message reaction popup desapear when tring to select emoji.

Zoom: 6.6.11
Ubuntu 24.04 (Gnome/wayland)

 

When I open the reaction emoji popup, if I move the mouse the popup disappear.

This make impossible to react to chat messages.

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Who turned on transcript function?

I would like to know if it's possible to find out who turned on transcript function during the meeting. I saw that the message 'This meeting is being transcribed' popped up in my meeting but none of the participants are admitting that they turned it ... Show more

I would like to know if it's possible to find out who turned on transcript function during the meeting. I saw that the message 'This meeting is being transcribed' popped up in my meeting but none of the participants are admitting that they turned it on.


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Issues with outbound calls: Call may be monitored for Quality Assurance

Was wondering if anyone can help me solve this issueOn all Outbound calls the voice prompt "Call may be monitored for Quality Assurance" comes on. We as a company do not have call recording enabled, so I do not understand why this prompt plays. I hav... Show more

Was wondering if anyone can help me solve this issue
On all Outbound calls the voice prompt "Call may be monitored for Quality Assurance" comes on. We as a company do not have call recording enabled, so I do not understand why this prompt plays. I have ensured that the Prompt "play a disclaimer prompt to call participants" has not been selected for any of our monitoring participants. Is there something I am missing? Thank you! 


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