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Recent Activity

Local recording empty folder

I always record locally to my computer, the last time I did it - folder was created with the date and time, all as usual - for recording I mad - But there are no files at all. It is empty, nothing to render at all - nothing there - I don't even know ... Show more

I always record locally to my computer, the last time I did it - folder was created with the date and time, all as usual - for recording I mad - But there are no files at all. It is empty, nothing to render at all - nothing there - I don't even know if it is lost or if I can recover it.

 

 


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Resolved! Retrieving local recordings

I recorded a long meeting. It shows up under local recordings but then when I open it, it says 'no such file exists'. Anyone know how to retrieve this? I'm sure I've done it many times in the past without any trouble. Thank you

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Difficulties downloading files through conference chat

The question concerns the Zoom mobile app. During a conference, the organizer sent several documents to the chat for uploading. When clicking on a document, a green check mark appeared in the document status, which could look like "successfully uploa... Show more

The question concerns the Zoom mobile app. During a conference, the organizer sent several documents to the chat for uploading. When clicking on a document, a green check mark appeared in the document status, which could look like "successfully uploaded". After the conference ended, it turned out that the documents were not uploaded to my mobile device. How can I find out where these files are and how to upload the files correctly through the conference chat?
Device type: Samsung Galaxy Tab A7 Lite
Zoom version: 6.2.11.25892


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RENEWAL OF MEMBERSHIP

I renewed the Zoom subscription for one year on 31 August 2024. However, when I log in, a message pops up saying one or more invoices in my account are pending payment. Why am I receiving this message?

Annotation is not a solid line

I am using the latest version of zoom. Since early October - the solid line of the pen tool changed - it no longer writes with a solid line. This is not due to anything I changed myself - it just happened, I assume with the latest update!. Has anyone... Show more

I am using the latest version of zoom. Since early October - the solid line of the pen tool changed - it no longer writes with a solid line. This is not due to anything I changed myself - it just happened, I assume with the latest update!. Has anyone else experienced this ‘uneven’ writing tool ? - it is annoying. It is nothing to do with the pen as it is a perfect solid line when annotating in other applications


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Is this a legit zoom link?

Hi All,I've recently received a zoom link from a potential client that sent through an enquiry form on my website. After several emails she sent through a zoom meeting link , when i click into the link it shows up the zoom page with launch meeting op... Show more

Hi All,
I've recently received a zoom link from a potential client that sent through an enquiry form on my website. After several emails she sent through a zoom meeting link , when i click into the link it shows up the zoom page with launch meeting option. When i click that, all it does is to auto download a ZoomInstaller-x64.exe 

I traced the download link on Chrome and its from https://zoom.us5oweb.com/j/ZoomInstaller-x64.exe

Here's the meeting link that now only redirects to zoom's homepage when i click onto it:  https://zoom.us5oweb.com/j/40213211626?pwd=XHekTa2Sb9FD0LHPn4yJJwvVrT3WPC.1


The meeting did not happen due to me being too suss about the situation. I just want to know if this is a phishing site or legit zoom meeting link. Appreciate for your help!
Cheers,
M


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Zoom for Ukraine

Good afternoon. As far as I know, Zoom meetings on the territory of Ukraine now are free, but it still works with limits of 40 min. Could you tell me the reason or how can I get it free? Thanks in advance

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Crashes in Samsung Android tablet

The Zoom app started crashing this week during regular meetings on Samsung Android tablet. It had been working fine, what happened? 

degradation of account to basic from pro after 4 days of recharge

My auto renewal mandate was deactivated and I have paid the monthly subscription amount on 26.11.24. But after 4 days it was again cancelled on 30.11.24. But I couldn't find any reason. At the same time I have discovered that I have been charged two ... Show more

My auto renewal mandate was deactivated and I have paid the monthly subscription amount on 26.11.24. But after 4 days it was again cancelled on 30.11.24. But I couldn't find any reason. At the same time I have discovered that I have been charged two times in the previous months. Can anyone help me recover from this problem?


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Zoom Won't Launch

Currently, I can't get Zoom to launch. I try to open a link and nothing happens. I can't make a meeting in the browser.I can download Zoom, but I can't even get the app to open.The only thing I am able to do is pick "Join from your browser" The meeti... Show more

Currently, I can't get Zoom to launch. I try to open a link and nothing happens. 

I can't make a meeting in the browser.

I can download Zoom, but I can't even get the app to open.

The only thing I am able to do is  pick "Join from your browser" The meeting opens, but with audio only, even though  it has my video permissions. 

I have looked for solutions. I have cleared my cache and cookies. I have cleared my temporary data, and I have reinstalled the app. None of that has worked so far.

Reaching out for help because I am trying to interview for jobs right now and its definitely important.

All the best


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