Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn more
Keep your Zoom app up to date to access the latest features.
Download Center Download the Zoom app
Download hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual Backgrounds
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion
User groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
I get automatically logged out of zoom Workplace, when I login on a different computer (Macbook) with the same account. This is very annoying and I don't see a reason why. I'm also logged in on my iPhone and iPad simultaneously. Anybody knows a way out?
Show less
My PC restarts at irregular intervals during a Zoom meeting. I assume it just shuts down and restarts, but there is no blue screen.
Has anyone else experienced this problem?
Both Windows and Zoom are up to date with the latest updates.
Seriously, I don't expect this post to be here long, but not having the option to keep any type of real-time support unless I spend $50/month is a knock-on small business. I am a sole proprietor and only need 1 Zoom account, most of my meetings are either one-to-one or small groups I have no idea how to or want to spend $50 a month to even access the chat support option. when I looked into the business option the minimum account size was 10 accounts or 1999.00 a year. Last time I checked, small individuals made your success possible, yet now we are no longer relevant. Shame on this decision zoom, shame...
Show less
I have a virtual class when classmates are signed on and enter the meeting we are all displayed in a grid formation. The teacher is always top upper left, (on my screen) I am always situated next to him. I never move down into the grid, switch rows, move further left or right etc. other classmates seem to bounce around in their placement. But I always occupy the position next to the teacher. What are the dynamics going on here? Do others see a similar placement on their screens? Does what I see and static placement have to do with my settings? Is the teacher controlling this?
Show less
Hello We facilitate AA meetings on Zoom and because of the open format and public posting of meetings we are a prime target for Zoom Bombers. We remove and report the Bombers when they come in. We use all the available features to limit interruptions but they find ways around them. This post is not to illicit zoom 101 comments, it to hopefully be an online petition for Zoom to track the accounts, IP addresses, and other identifying factors of Bombers' to restrict their access to the platform. We have done all we can, we need Zoom to start removing bad actors. Please help! Thanks
Show less
Hello everyone, i am having issues with the windows Zoom Workplace app version 6.3.6(56144), this started a week ago. For some reason i am unable to get either the 64 bit or 32 bit app to connect. Though i am unsure what they are trying to connect to. the only two other things that show up in the window are the blue "try again" button right below the message and a small "< Back " in the lower left corner. i have no issue logging into zoom workplace via my browser (firefox in case you want to know) so i know my log in info is correct and my net is stable. am i correct in thinking that the app is trying to connect to Zoom? or is it trying to access Google? how to i get the app (i think it's a webapp?) to connect with whatever it is looking for? how to i debug the app? clear it's cache? access it's settings without logging in? any help would be appreciated. Regards, Protector152
after logging in to the app with my email and password i see the "working" dot circle then the following message appears
"It looks like we are unable to connect. Please check your network and try again."
Show less
It is absolutely frustrating every time I close a zoom meeting the application remains open and minimizes itself to the notifications area. Who thought this was a good idea? I would like to close the application and be done with it. This becomes a multi-step process to close out of zoom after every meeting that is a waste of my time. It's even more infuriating that there is no way to turn this option off. I've searched the forum for similar posts and the zoom team marked it as solved. The issue is NOT solved hence why I am resurfacing this issue. It's a complete disregard to the end user and such a waste of resources. Please develop a real solution for this problem before closing out this topic.
Show less
