When I enter a meeting Zoom automatically uses my Google account (with private email and picture, which I do not want to use) instead of using the one I have logged in with (my work email and picture, which I would like to use).
Any solution to this, please?

Ever since I downloaded the new version of zoom on my new laptop (Lenovo ideapad slim 3) zoom doesn’t work properly.
first black boxes kept appearing for my students. Managed to fix the issue by changing advanced settings.
However now, students don’t see my annotations. They either completely don’t see them from the start or they appear for a second to then disappear for the rest of the meeting. The students report that they can see my cursor and that’s how they know what information I am selecting. They cant see anything I draw, circle or write.

this is really problematic for me as I am a teacher and annotating really helps with keeping the students engaged. 

the thing is, I can see everything I draw, circle or write. If it wasn’t for my students telling me, I wouldn’t even know there was an issue! 

what can I do to solve this? I tried uninstalling and installing zoom multiple times and no changes. 

are there any settings I could change, download an older version of zoom (if so, where) or something else? 

I really need to solve this as soon as possible as it’s making my classes very frustrating. 

thank you for any help! 

Hello everyone,

i am having issues with the windows Zoom Workplace app version 6.3.6(56144), this started a week ago. For some reason i am unable to get either the 64 bit or 32 bit app to connect. Though i am unsure what they are trying to connect to.
after logging in to the app with my email and password i see the "working" dot circle then the following message appears

"It looks like we are unable to connect. Please check your network and try again."

the only two other things that show up in the window are the blue "try again" button right below the message and a small "< Back " in the lower left corner.

i have no issue logging into zoom workplace via my browser (firefox in case you want to know) so i know my log in info is correct and my net is stable.

am i correct in thinking that the app is trying to connect to Zoom? or is it trying to access Google? how to i get the app (i think it's a webapp?) to connect with whatever it is looking for? how to i debug the app? clear it's cache? access it's settings without logging in?

any help would be appreciated.

Regards,

Protector152

64x Windows 10 ASUS computer, Nvidia processor

Running 64-bit Zoom

Version 6.3.6 (56144)

When hosting my own meeting, zoom functions properly. However, about a week ago, zoom started crashing whenever joining someone else's meeting. I tried checking if Zoom was 32-bit, but it is indeed 64-bit. I tried updating Windows and Zoom, but both are up to date completely and the issue persists. Restarting changes nothing. From what I've seen with others' issues, reinstalling does nothing. No error code is given, it just prompts to send a report to Zoom.

Web searches show others have the same issue when using 3rd-party conferencing software add-ons, but I have/use none.

Zoom meetings function fine when joined from browser.

Need quick resolution, I use Zoom for work 7 days a week and require a virtual background for many of my meetings, which I can't use from a browser.

I'm an online teacher, and I use a paid Zoom account for my classes. One of my classes has three students: A, B, and C. Every time students A and C are in the meeting together, student A gets randomly kicked out—whether it's just the two of them or all three students together.

At first, I thought it was an internet connection issue because sometimes the student returns to the meeting almost immediately without having to go through the waiting room. However, lately, she hasn't been able to rejoin the session at all, and I can't call her back (she says she doesn’t receive the call). The odd thing is that I’ve had full classes with student A alone and with students A and B without any issues, even immediately before student C joins the meeting, as well as after student C has logged out.

Hi,

I would like to file a complaint against a driving school that got a hold of my email address and keeps sending me unsolicited invitations to their advertising webinars which claim that I registered for their webinar. I have asked them to remove me from their webinar list, and they have not. This is deeply annoying, and I would guess they are doing it to other people. Is there any way to report someone for "zoom spam"?

I am a basic/free user so do not have access to customer support or web tickets. 

My God guys - EVERYONE ABSOLUTELY HATES this "feature."

If we want to pull our hand down, we can do it ourselves.

Get rid of this PLEASE - or at least implement a way to turn it off. 

There is nothing more infuriating than waiting to comment in a Zoom meeting for 15 min. and then finding your hand has been dropped because you told your dog to lay down or something.

This will not stop. I am very close to canceling and demanding my money back. It pops up out of nowhere even when Chrome is closed, and I am presenting?!?!

How do I make this stop?!?! I am a paid pro customer. Here is the link: https://us05web.zoom.us/signin?_x_zm_rtaid=Zuzxpam8SMGBnJqXIXPyBg.1738426534457.06a000dc4cd1a69667781a3ac852b3c8&_x_zm_rhtaid=974#/login

Zoom has been doing strange things tonight. Tried to post a question but was denied.

1) Zoom won't allow editing a question on a saved event. Tried for hours. So I deleted the question and then tried to enter the question over again. Would not even save the question. Then had to try a different computer and viola! Suddenly allowed me to edit the question. What the hell Zoom!!!!

2) Tried to post on community to get help. Website wouldn't let me but now it does. What is going on with Zoom?

3) When clicking on an emailed link to register for an event, Zoom Meetings kept starting and trying to open the event. This has happened before when logged into that account so I tried to register on my other Zoom accounts and same thing happened. What happened to the registration page? So I copied the same link into a browser and it went to the registration page. After that, clicking on the link in the email also took me to the registration page when it wouldn't do that before.

4) Tried to phone Zoom but then a computer asked me to enter account numbers from the profile page and rambling on and on about entering numbers. Doesn't Zoom want anyone to phone them or call to find out why Zoom has been doing weird stuff tonight? Zoom.us will not let me load the profile page on any of my computers or accounts. it just keeps the spinning wheel of death spinning forever.

With a paid account it should be possible to contact Zoom and get help. But no. Not allowed.