Billing & Account Management
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Subscription Issue

Hello everyone . I was trying to contact a person from the zoom costumer service for a really big deal issue. Because I payed a PRO plan in zoom on May 21,2021 and it will expires on March 20, 2022. Then the problem is my subscription turns to BASIC....

Resolved! Access Reports

Hi - I have tried to find info on Zoom's main site but all of the articles have led me to here! I cannot find how we can access reports on previous meetings to view attendees. It seems to be saying that this is not available to anyone on a monthly bi...

Resolved! Host setting

We have upgraded the zoom host to 2 hosts on July 6, 2021-5 August 2021, and have paid the zoom admin, but there are still 2 bills on zoom on July 7th.Then on August 3, we have downgraded to 1 host but the bill for the period 6 August-September is st...

Resolved! One-time price

I did not notice pricing for one call for a group of about 50 individuals. Can Zoom come-up with a one time use pricing for hosting meetings? Typical requirement for most people - in my view - would be for about 30 people to connect for about 3 hours...

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