Zoom Rooms and Workspaces
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What are Zoom Rooms and Workspaces?

Zoom Rooms are modern workspaces that enable in-person and remote participants to interact in real-time in a hybrid setting. Explore the Zoom Community's Recent Activity below to join the Rooms and Workspaces conversation and connect with other members. If you're still looking for support, browse our Zoom Rooms and Workspaces support articles or start a new discussion below!

Recent Activity

'Raised Hand' Feature bug on Zoom Rooms Monitors

We are having an issue in the Zoom meeting rooms where the ‘raised hand’ feature stays showing on the screen in the meeting room after it has been ‘lowered’.On individual’s laptop screens the ‘raised hand’ would not be showing.We were able to replica... Show more

We are having an issue in the Zoom meeting rooms where the ‘raised hand’ feature stays showing on the screen in the meeting room after it has been ‘lowered’.
On individual’s laptop screens the ‘raised hand’ would not be showing.

We were able to replicate the issue.

Also there is a warning message on top of every meeting window about the time left but that shows 1092:00 and it doesn’t count down.

Any suggestions?

Thanks


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Zoom Room: wrong raised hands

We have the following problem: when a person lowers the virtual hand, in zoom rooms it automatically raises the hand of another person. This person has not really raised his hand.This erroneous display of raised hands is only seen in zoom rooms. If a... Show more

We have the following problem: when a person lowers the virtual hand, in zoom rooms it automatically raises the hand of another person. This person has not really raised his hand.
This erroneous display of raised hands is only seen in zoom rooms. If another person is following the meeting from a Zoom Desktop he sees the correct status of the raised hands.
It looks like it's a bug. Anyone else has happened?
The problem can be replicated as many times as you want.


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Zoom room 3rd party teams meeting camera issue

So we finally got our Zoom rooms to be able to work with Teams meeting invites. But in one specific room, the camera zooms all the way out as soon as the Teams meeting is started by the external attendee who sent the invite. While we are waiting to g... Show more

So we finally got our Zoom rooms to be able to work with Teams meeting invites.  But in one specific room, the camera zooms all the way out as soon as the Teams meeting is started by the external attendee who sent the invite.  While we are waiting to get into the meeting, it shows the camera, mute, and custom controls options on the teams windows on the screen, but on the polycom controller, there are no options to make any adjustments, its just a white screen saying waiting for meeting to start (or something like that).  

 

Question is, how can i set the default zoom level for the camera for 3rd party teams meetings in a zoom room?  OR if that cannot be done, is there anyway to get a mouse connected through the polycom controller so we can try and select the "custom controls" option while waiting for the meeting to start?


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Zoom Workspaces: Discussion and Ideas

I'm making this post purely out of curiosity and to discuss this wonderful Zoom feature. For those currently using Zoom Workspaces, how are you going about creating floormaps? Are you just using an existing blueprint of your building, or did you have... Show more

I'm making this post purely out of curiosity and to discuss this wonderful Zoom feature.  For those currently using Zoom Workspaces, how are you going about creating floormaps?  Are you just using an existing blueprint of your building, or did you have some kind of artwork done?

 

For my part, I took my building's 2D blueprint and went around taking pictures of everything throughout the building, and then used Blender to make a 3D representation of the building:

 

StefanScherbik_0-1662728468323.png

 

Just to fire off some more discussion questions:

 

I'm also curious how people are listing things like amenities.  For instance, did anyone included something like a legend on their floormap that indicates which amenities are available in which rooms.  On my floormaps, I just used basic symbols placed over the 3D map to indicate exits, kitchens, stairs, water coolers, etc.

 

And how do you have everything set up?  Did you do kiosks like DTEN Me's in a lobby to let people select workspaces and conference rooms?  Do you have scheduler tablets mounted outside of conference rooms that let people view these floormaps?  Did you enable the Zoom Workspace Reservation app to allow people to use Workspaces from the Zoom application itself?  Or do you just link to zoom.us/workspace to let people book spaces from the web?

 

Anyone have any issues with Workspaces?  I had some--for instance, DTEN Me's are great to use as kiosks, but sometimes they have a bit of trouble loading the floormaps and switching between floors.  And when using zoom.us/workspace, sometimes when you try to move across the map or zoom in and out, it gets glitchy and messes up the image.  Hopefully kinks like this will be worked out soon enough.

 

Also curious if anyone switched from something like Robin for workspace reservation to Zoom, and how they feel the two compare.

 

Would love to have a discussion with other users to share ideas and inspiration regarding Workspaces.  Anything you all want to talk about.

 


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Rename the Zoom Room

If I have a person being deposed in our Zoom Room, I would like their name to appear in the meeting as "Jane Smith", not "Law Firm Small Conference Room." I am not the host. I have the Neat Bar with Neat Pads and Zoom Room licenses. Is there any way ... Show more

If I have a person being deposed in our Zoom Room, I would like their name to appear in the meeting as "Jane Smith", not "Law Firm Small Conference Room." I am not the host.

 

I have the Neat Bar with Neat Pads and Zoom Room licenses.

 

Is there any way to accomplish this on-the-fly, or do I need to go into the Zoom account and rename the room?


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Resolved! Zoom Room Controller App on Andoid doesn't work after update

Hi, We are using a Logitech Rally Bar with Zoom Room application in Appliance Mode. We then have a Samsung Andoid tablet which hosts the Zoom Room Controller app. Yesterday the app ran an Auto Update. Since then the app hangs at 'Requesting Zoom Room... Show more

Hi, We are using a Logitech Rally Bar with Zoom Room application in Appliance Mode. We then have a Samsung Andoid tablet which hosts the Zoom Room Controller app. Yesterday the app ran an Auto Update. Since then the app hangs at 'Requesting Zoom Rooms Information'.  I have tried uninstalling and re-installing app, and have power cycled all devices and network. Is this an issue with the new app...?


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Resolved! multiple active controllers for one Zoom Room

Is this possible?

 

How about a remote controller not in the same room?

 

As support, it would be nice to be able to control the room without being physically present.

 

Thanks.

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Cloud recording for booked meeting in room

Hi, 1- I cannot record my (via the calendar) booked meeting with the room controller.The room is licensed, even my user is licensed (we have a lot of basic users and they should be able to record) Instant meetings (via controller) and booked meetings... Show more

Hi,

 

1- I cannot record my (via the calendar) booked meeting  with the room controller.

The room is licensed, even my user is licensed (we have a lot of basic users and they should be able to record)

 

Instant meetings (via controller) and booked meetings via scheduler can be recorded with controller.

2- The recording requires an email address (to send the link) and accepts any email. We need to limit it to our organization's emails.


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Always optimize video when sharing from a Zoom room

We have a Zoom room setup where we have a 2nd computer used for presentations connected to Zoom PC via HDMI and a Magewell USB converter. We're looking to have anything shared from this room directly always set to optimize video. We can't seem to fin... Show more

We have a Zoom room setup where we have a 2nd computer used for presentations connected to Zoom PC via HDMI and a Magewell USB converter.  

 

We're looking to have anything shared from this room directly always set to optimize video.  We can't seem to find any setting to do this, has anyone found a way to make this happen?  I'm only looking to have this setting trigger on anything shared from the room itself. 

 

We have a presentation that we share out that has a slide with an embedded video.  Every few Zoom room updates the video gets jumpy if the optimize setting isn't turned on.  After a few version updates we'll find that it goes back to normal and we no longer need the setting on.  It would be great if this could stay consistent, but for now we're looking for a way to always have the video optimized without having to hit the very small settings icon and optimize slider.


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