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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

UK Zoom Phone SMS

Hi All, We use Zoom phone system and have the pro account. The SMS tab has appeared on our phone system today which i assume means SMS via Zoom phone is now available in the UK - I have tried to use this but have the following issue, attached. I have... Show more

Hi All,

 

We use Zoom phone system and have the pro account. The SMS tab has appeared on our phone system today which i assume means SMS via Zoom phone is now available in the UK - I have tried to use this but have the following issue, attached. 

 

I have checked our users and it says user isn't able to use SMS even though it's been enabled at admin level, can any tell me why or if it's not yet live in the UK even though the SMS tab is there?

 

Thanks 


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Resolved! Please help with zoom phone - 2 questions.

I have a several questions to decide if Zoom phone is worth it. Please help if you know the answers to the next questions: 1. Unclear what "Direct dial number" means, local number? it did say that it can port up to 100 local numbers, and that the pro... Show more

I have a several questions to decide if Zoom phone is worth it. Please help if you know the answers to the next questions: 

1. Unclear what "Direct dial number" means, local number? it did say that it can port up to 100 local numbers, and that the process takes few days, so for every country we call we will have a different number on their display? need more insight on this subject.

2. "optional add on - unlimited calls to 18+ countries" which 18+ countries? how much does this add-on cost ( **starting** at 120$ is not a precise number) 


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Sound a tone when participants join Personal Audio Conference

We would like to use our Personal Audio Conferences to host 100% call-in meetings (no video component at all). Is there a way to set them up so that an audible tone is heard by the host (and/or all participants) when someone joins the call?

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Resolved! Non riesco ad importare i contatti

Salve ragazzi,ieri ho scaricato Zoom e ho provato ad importare i contatti dalla mia rubrica, ma quando inserisco il mio numero di cellulare spunta una finestra che dice <>. Il numero di telefono è corretto ovviamente, è possibile magari che il sistem... Show more

Salve ragazzi,

ieri ho scaricato Zoom e ho provato ad importare i contatti dalla mia rubrica, ma quando inserisco il mio numero di cellulare spunta una finestra che dice <<Fornisci il numero di telefono corretto>>.

 

Il numero di telefono è corretto ovviamente, è possibile magari che il sistema lo veda collegato ad un altro mio account Google, con il quale ho fatto accesso automatico tempo fa? Se si, in che modo posso risolvere? Anche se, su quell'account anche spunta il numero, quindi magari non è nemmeno quello il problema, anzi... quando faccio la procedura con quello, mi dice la stessa identica cosa.

 

Quindi, in che modo è possibile risolvere?


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Ascolto e registrazione

Buongiorno

volevo sapere se Zoom permetteva di trasmettere durante una conferenza un file audio e nello stesso tempo di poter parlare  senza che si sentisse nella conferenza.

                                              grazie  Antonio

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Useless phone support

I am unable to phone your helpline as my old phone doesn't support "pound" signs. Every other help line in the UK works perfectly well. Why is yours so hard to access. Surely the main thing about support is that it should be easy to access. I would l... Show more

I am unable to phone your helpline as my old phone doesn't support "pound" signs. Every other help line in the UK works perfectly well. Why is yours so hard to access. Surely the main thing about support is that it should be easy to access.

 

I would like an answer to why the time menu on the the meeting schedule page doesn't function


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Resolved! Multiple company administration?

Is anyone here a reseller or have the need to help manage various company's systems for phone and/or meetings? It seems a single email cannot be attached to more than one company at a time. So, how you are all doing it? Screen share with the customer... Show more

Is anyone here a reseller or have the need to help manage various company's systems for phone and/or meetings?  It seems a single email cannot be attached to more than one company at a time.  So, how you are all doing it?  Screen share with the customer is less than ideal in most cases.  Email aliases for each client seems a possible work around.  I hope Zoom is giving consideration around this.

 


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Silent notifications during meeting

Hi, I recently used zoom to follow webinars but I noticed that during meetings all notifications from other apps are silenced .. Is this normal? Or is it a bug? Is there a way to activate them (at least the vibration)? Thanks

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Incrementar mas participantes a mi plan

Hola buenas tardes me gustaría saber como puedo contactarlos vía telefónica en español, se los agradecería mucho 

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Enrengistrement

Mon enregistrement ne va pas se convertir.

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