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Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!
Hello, My Zoom account has a problem. I already paid my account with 5 users. Although, sincerly while one of my users has been using the zoom in about 40 minutes or even earlier, Zoom suddently ended and closed. I wonder if I have any solution for this incovinient problem. Please help me. Thank you.
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ZOOM won't make or receive phone calls unless I am signed on as administrator version 5.8.7 (2058)
I have a couple of PC's where this is the case. Other PC's seem to work fine. Anyone else notice this? Is there a fix?
One of our nurses didn't have any voice mail messages yesterday and when she came in today she had four. The earliest was from 9:15 yesterday morning. Is anyone else experiencing this?
Greetings, This is Muhammad Awais from “Paktaleem International (An International Agency which is providing all kinds of LMS Moodle solutions for more than a decade)”. i want following information regarding to Zoom. 1. Is there any time counter in zoom for every meeting in which zoom will generate auto report of every meeting with hour base salary. 2. Can zoom automatically start recording meetings.only admin can delete these recordings. 3. Can Zoom support LTI. 4. Is there any zoom feature with Bad word detector for call recording. Kindly help me about above. Warm Regards, Muhammad Awais Paktaleem International Contact: +923018857917
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We're interested in integrating incoming Zoom calls into our CUCM workflow for our call center. I see some Zoom/CUCM integration steps (https://support.zoom.us/hc/en-us/articles/115005484406-Setting-Up-Cisco-Unified-Communications-Manager-CUCM-with-Zoom), but there isn't an explanation about what the outcome or workflow of such integration is. Does anyone know, or can you point to a resource? Thanks, Sean
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Hello, We are working with the webhooks API to build some reporting for Zoom Phones. It's going well, with the exception that are not getting webhook events for our common room phone. I have been through the application feature list and checked all Zoom Phone events. Thanks, Callum
Does anyone have any ideas here please?
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Guten Tag,
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Just signed up for Zoom phone. I can't seem to locate the dashboard that has the dial pad, voice mail, etc. I tried calling my new number just to see what would happen and there was no ring. Any suggestions?
We have been getting a lot of feedback around the user experience of the Search By Name directory feature with Zoom phone. It is very slow to return results and read them back, we do not have a way to remove the extension from being read back to the customer, and in some cases when we transfer from our contact center system to Zoom Phone directory we will lose audio packets resulting in the first name not being pronounced so calls get routed to the incorrect users. I would really love to see Zoom invest some dev resources into this and look at using a speech recognition directory or allowing admins to modify more settings when it comes to the search by name auto attendant. Would love to see if anyone else is having similar issues or has thoughts on this.
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