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Invitations that I make to individuals are not being received, so I cannot add anyone to my contact list. I am the owner of the account and I have no admin, and I am running zoom on Mac IOS. Can anyone tell why I cannot send invites?
We currently use Groove to connect Gmail & Salesforce, and to track call kpi's, and join in on calls remotely. Looking for info on how Zoom Phone & Groove Intersect.
Good day! We got problem with blocked account (our company paying for pro licens). But today we got problem with account login due to "unusual login from a device or location we don't usually use" and system asked to check e-mail with password it sent. But there is no e-mails. Tried many times to resend code - same problem, no code on e-mail. We checked a lot of times e-mail is correct and it works (sent few test letters), "Spam" folder is empty, same as "Deleted". How can we get back access to our account?
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Is there any place we can go to see the status of feature requests? I'm a new phone customer, and I've submitted about 7 or 8 requests to my dedicated support representative, and I feel like they go off into the ether never to be spoken of again. A place where you can input, see the status of, and ultimately whether it's being adopted and when the expected implementation if it is adopted (along with other pertinent information like difficulty, final spec., which license type it will apply to...etc.). Otherwise I feel like I'm wasting my time writing up what I feel are features and enhancements only to never hear about them again. It might also be helpful to publish these requests to be voted on by the community. then you'd know for sure what the customer wants (and isn't this really the most important thing?). thanks,
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It would be nice to have some form of (either audible or visual) tone when the caller being monitored is on an active call. Currently, I have to sit and stare at my wallboard until an active call comes in. I could be doing other tasks while waiting for an audible tone alerting me of an active call.
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Hi, I am setting up a Zoom meeting for people to register. There used to have dial-in option for Hong Kong, however, it seems that Hong Kong is no longer on the dial-in list anymore. Is it still possible for participants in Hong Kong/ China to dial-in to join the Zoom meeting?
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I don't seem to be able to transfer a voicemail rec'd on the Zoom phone app to another coworker. I'm using an IPhone and the option doesn't come up. My coworker uses a Samsung and she has the option to do so. I can only transfer the VM to a text message, email, or a few other various apps. But I would like to transfer to a Zoom extension. Is there a setting I need to change?
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I am located in Chicago, IL and I have a meeting set for people located in West Virginia to call into. However, there is no number listed for their location. The closest to them is the Washington DC phone number. Does anyone have an info on this?
When I linked my cloud contacts to Zoom phone/SMS, I selected Read access only. I'd now like to modify to read/write permission. Is that possible? Alternatively - can I bulk delete my these contacts and reconnect contacts with read/write permission. thank you
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How could I set ringtones from different speaker?
I has 2 speaker ,earphone and speaker,I dont always wear the earphone 。
So I want the ringtones can come from another speaker.
